Sales Support Administrator

We need an experienced Sales Support Administrator for a manufacturing company located in Hialeah Gardens, FL. As the Sales Support Administrator will provide essential support to the Sales and Product Development teams, assisting in driving sales with multiple retailer accounts. In addition, this role involves assisting with administrative tasks, managing customer inquiries, and ensuring smooth communication between cross-functional teams.

You will enjoy a starting salary of $50,000 to $55,000 per year, depending on your experience. Plus, you will enjoy other great perks and benefits. You will be expected to:

• Assist with administrative tasks involved with creating new products, pitching to customers, and help with executing the eventual sale.
• Manage the sample packaging process internally.
• Manage customer product testing processes for new item launches, including coordination with testing facilities such as BV, Intertek, and UL Solutions.
• Assist in new and existing product inspections.
• Manage the internal and external photography process with our photo studio team and customers.
• Assist in managing inbound and outbound samples through the coordination of our Asia based suppliers and our internal Product Development team.
• Assist in the preparation of new customer PowerPoint presentations, preparing samples for line reviews, and orchestrating sample shipments.
• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Coordinate with internal departments, including Sales, Product Development, and Operations, to ensure timely delivery of new products.
• Oversee and organize the Showroom to ensure product development, customer projects, and testing areas are properly maintained.
• Assist with customer meetings as needed.

To be considered for this role, you should have the following qualifications and experience:

• Bachelor's Degree, preferred.
• 2 years of experience in a Sales Support or Customer Service role preferred.
• Strong communication skills, both written and verbal.
• Excellent organizational and time management skills, with the ability to multitask and prioritize tasks effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
• Attention to detail and a commitment to providing exceptional customer service.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Ability to compartmentalize the various parts of the job, and flex your time as needed to the daily business requirements.
• Demonstrate a "can-do" approach daily.
• Willingness to learn new tasks and assist with new projects.
• Ability to think quick and troubleshoot issues.
• Ability to lift boxes weighing about 40 lbs. or less.

If you have are a results-oriented sales professional with strong attention to detail, organizational skills, and an eagerness to learn, then please apply now.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person