What does a Service Sales Support Administrator Do?
The Service Sales Support Administrator explains service terms to customers and answers questions about contracts. Prepares, reviews, administers, and tracks service contract proposals and renewals. Being a Service Sales Support Administrator escalates issues involving customer claims about service to management. Secures necessary approvals and ensures that the standard contract terms are followed. In addition, Service Sales Support Administrator may participate in review of customer issues and may recommend modifications to the services or terms. May assist with contract negotiations. Require ...s a bachelor's degree. Typically reports to a manager. Being a Service Sales Support Administrator gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Service Sales Support Administrator typically requires 2 to 4 years of related experience.More Show Less
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