34 Client Service Representative Jobs in Riverside, CA
Empire Veterinary Hospitals is Hiring a Client Service Representative Near Riverside, CA
Empire Veterinary Hospitals is focused on providing professional, affordable care for your dog or cat companion. We are a group of highly trained, experienced animal lovers who are devoted to giving our patients the best care possible. We are looking for a Client Service Representative who drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team, ensures good communication with team members and clients, and coordinates the care of clients and pets in a welcoming, friendly, and efficient manner.
Duties and Responsibilities
The essential functions include, but are not limited to the following:
Handling inquiries and appointment setting
- Answer incoming phone calls, promptly with a warm welcoming tone
- Delivers content of phone scripts in a friendly conversational manner
- Mastery of phone system; knowledgeable about all key functions (e.g., parking, transferring, retrieving VM, etc.)
- Adept at navigating Practice Management System
- Highly efficient at setting appointments and managing appointment bookings
- Actively recruiting new clients by promoting hospital services
- Maximize number of pets seen through a “come on in now” communication style
Client service
- Assist clients in and out of the exam room – manage flow of clients
- Support the DVM in the exam room by documenting patient
- Deliver client education regarding preventative care
- Maintain and update client/patient records
- Take refill orders and accurately prepare the prescriptions
- Receive and accurately verify payments after each consultation
Core Competencies
- Compassionate Commitment to Pet Care
- Focus on Client Services
- Demonstrate Adaptability
- Drive for Results
- Demonstrate Practice Dedication
- Team Player
Knowledge, Skills, and Abilities
- Carry out instructions furnished in written, oral or diagram form
- Ability to problem solve as needed
- Frequently walk, stoop, kneel or crouch, and to lift or move up to 30 pounds
- Knowledge of veterinary hospital procedures and terminologies
- Ability to maintain confidentiality
- Proficient in the use of Microsoft Office programs
Credentials and Experience
- High school diploma or general education degree (GED) preferred
- One or more years of relevant experience preferred
https://evhospitals.com
Job Type: Full-time
Pay: $18.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Riverside, CA: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$41k-52k (estimate)
03/07/2024
07/02/2024
The job skills required for Client Service Representative include Microsoft Office, Dedication, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Service Representative positions, which can be used as a reference in future career path planning. As a Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative. You can explore the career advancement for a Client Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
02/07/2022: Monterey, CA
Promoting and maintain positive customer relations utilizing service excellence techniques.
02/20/2022: Richmond, VA
Client service representatives are responsible for taking care of users who have a hard time with some business element.
02/21/2022: Akron, OH
Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
12/22/2021: Altus, OK
Have an understanding and reception to clients' needs and give proactive customer support.
01/29/2022: Huntington, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
01/10/2022: Long Beach, CA
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
12/28/2021: Anderson, IN
Should have a proven customer support experience or experience as a client service representative.
01/05/2022: Ann Arbor, MI
Learn to resolve problems and prevent client dissatisfaction.
01/07/2022: Bradenton, FL
One year related experience required with customer service preferred.
12/31/2021: La Crosse, WI
Step 3: View the best colleges and universities for Client Service Representative.
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