2 Member Service Representative I Jobs in Riverside, CA
Altura Credit Union is Hiring a Member Service Representative I Near Riverside, CA
Job Details
Description
- Accurately performs Symitar functions as required. Displays a working knowledge of all the credit union processes, products and services in order to provide consistent and excellent member service with each call. Including understanding and utilizing the MERT process.
- Resolves basic member account inquiries and issues such as: balance inquiries; check in clearing; share withdrawals; transfers between accounts; loan payments; CD rates and address changes.
- Provides assistance to members on existing ATM/Debit card accounts including research and changes while ensuring the security of our member’s accounts.
- Educates members on the value of membership with Altura Credit Union with the exemplary cross sell of financial products and understands profitability concepts and cross selling appropriate services to members to increase their profitability.
- Provides basic assistance with Online Banking and Web Bill Pay inquiries
- Maintains knowledge of current promotions and products.
- Attends required job related training classes as required and obtains a passing grade of 90% or higher.
- High school diploma or its equivalent is required, college is preferred.
- A minimum of 6 months’ experience in retail or customer service is required.
Why Altura?
| WORK-LIFE BALANCE
| WEALTH INCENTIVES
| HEALTH AND WELLNESS
|
Job Summary
Other
Banking
$38k-46k (estimate)
11/16/2022
06/06/2024
alturacu.com
CORONA, CA
200 - 500
Private
JASON PETERSON
$10M - $50M
Banking
Related Companies
The job skills required for Member Service Representative I include Customer Service, Products and Services, ATM, Cross-Selling, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Service Representative I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Service Representative I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Service Representative I positions, which can be used as a reference in future career path planning. As a Member Service Representative I, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative I. You can explore the career advancement for a Member Service Representative I below and select your interested title to get hiring information.
If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Service Representative job description and responsibilities
Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.
12/18/2021: Huntsville, AL
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/31/2021: Gastonia, NC
They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.
01/09/2022: Knoxville, TN
Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.
02/06/2022: Seattle, WA
The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
01/03/2022: Wichita, KS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Service Representative jobs
An associate member service also manages membership application requests and evaluates eligibility.
03/03/2022: Idaho Falls, ID
Building member relationships through quality service experiences.
01/04/2022: Colorado Springs, CO
Process service requests and create authorizations to communicate transportation details to partners.
01/31/2022: Atlanta, GA
Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.
02/15/2022: Danbury, CT
Provided great member service that reflected on repeat and referral members.
02/27/2022: Atlantic City, NJ
Step 3: View the best colleges and universities for Member Service Representative.
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