Customer Service Representative

Skills:
Excellent attendance.
Excellent telephone skills.
Ability to routinely relay and follow up on numerous phone and email discussions to assist with concerns.
Self-confidence, ability to plan then react. Provide questions and answers with detail in emails not in a routine or the normal daily events.
Use internal program to enter customer order information p.o., part number, due date, quantity etc.
Special projects: Excel data entry and review. Customer portal navigation, structured customer inventory commitments controlled by customer service.
Organization skills: Assist in the upkeep of part file jackets electronic, paper and pricing review for updates.
Teamwork: Daily demonstration of a positive attitude to assist in a productive, factual, calm work environment.
Daily assignment may include meeting preparation, meetings, inventory review, special projects outside the department.

Experience/ Education:
Previous Customer Service experience preferred.

About the job:
Hours Mon – Fri 8:00 am to 5:00 pm (negotiable)
Work location located in main office area.

• Dress is Business Casual/Casual.

Job Type: Full-time

Pay: $37,500.00 - $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person