Embassy Suites Bloomington is currently seeking a dynamic, and motivated individual for the position of Sales Manager at our StepStone Hospitality managed hotel. This candidate should demonstrate excellent organizational & communication skills; a strong proficiency in multi-tasking with hospitality sales experience essential.

The responsibilities of the Sales Manager include but are not limited to:

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include but limited to the following: other duties may be assigned.

• Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.
• Prepares weekly and monthly action plans for effective search of sales leads and prospects.
• Assists in the development and implementation of marketing plans as needed.
• Provides timely feedback to senior management regarding performance.
• Provides timely, accurate, competitive proposal request responses, while striving to maintain maximum profit margin.
• Negotiates rates, prepares and closes sales contract; discusses all aspects of group meeting and prepares group resume and banquet event orders.
• Obtains customer signatures on all documents, and collects payment in a timely manner
• Communicates events to banquet and food/beverage staff for proper meeting room set, menu preparation and timeliness of group events per confirmed banquet event orders
• Maintains accurate records of all sales calls, proposals, contracts and lost business
• Creates and conducts presentations and sales calls; attends trade shows as needed.
• Controls expenses to meet budget guidelines.
• Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
• Relationships and Roles:
• Delegates’ authority and responsibility with accountability and follow-up.
• Sets examples for hotel staff and clients in areas of personal character, commitment, organizational and selling skills, and work habits.
• Maintains contact with all clients in the market area to ensure high levels of client satisfaction.
• Demonstrates ability to interact and cooperate with all company employees.

Job Specifications:

• Management and food/beverage experience.
• Experience with basic computer systems, internet, phone and hotel specific software.
• Proven discipline and ability to make sales goals.
• Good communication to all areas of hotel through accurate resumes, banquet event orders; and participation in in-house meetings, such as resume, BEO meeting, sales and credit meeting

SUPPORTIVE FUNCTIONS:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager, based upon the particular requirements of the hotel.

• Professionally represent the hotel at all industry/community functions.

• Participate as team player with all departments.

• Assist with projects and reports.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills and abilities.

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.

• Must be able to read and write to facilitate the communication process.

• Requires good communication skills, both verbal and written.

• Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision.

• Knowledge of all departments of hotel.

• Ability to communicate customer needs and resolve complaints.

• Sales ability and skill in both oral and written form.

• Ability to identify and develop accounts with individual guest room needs.

• Ability to establish and master goals.

• Must possess basic computational ability.

Preferred Skills

• Knowledge of CI/TY, LightSpeed
• Proficient in Microsoft Word, Office, Chrome, Internet Explorer
• Well organized and detail oriented
• Ability to work independently
• Display initiative, perseverance and analytical skills
• Effective communication
• Professional and ethical
• Displays enthusiasm
• Excellent customer service skills
• Team player and ability to get along with others
• Available to meet guests which may include weekends
• Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

License/Certification:

• Driver's License (Preferred)

Work Location: In person