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POSITION SUMMARY
Perform the installation of desktop applications and computer hardware. Diagnose and resolve systems problems as they relate to the desktop hardware, operating systems or the application software installed or operated from desktop computers. Provide technical support for approved applications, including training. With supervision, perform basic systems administrative functions such as the creation of domain and email accounts, support user file/folder permissions, perform server backups and simple user directory restores, and monitor overall systems performance. Identify needs for assessing the scope of projects and coordinating the implementation of systems. Document PC and applications configurations, deployment, and inventory. In performing daily tasks, the employee has regular access to printed and electronic files containing sensitive data which he/she will protect under the provisions of the Privacy Act of 1974. The employee is responsible for: 1) protecting data from unauthorized release or from loss, alteration, or unauthorized deletion; and, 2) following applicable laws and instructions regarding access to computerized files, access codes, etc. as stated in a computer access agreement which each employee signs.
ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES
Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.
Education Requirements:
Salary Range:
$62,000/Yr. To $70,000/Yr.
Full Time
$101k-127k (estimate)
03/21/2024
03/20/2025
setonchildrens.org
White Plains, New York
500 - 1,000
James Hagen
$50M - $200M
The job skills required for Technical Support Specialist include Technical Support, Help Desk, Planning, Operating System, Computer Science, Installation, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist. You can explore the career advancement for a Technical Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Specialist job description and responsibilities
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
02/25/2022: Altoona, PA
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
01/19/2022: Dothan, AL
Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.
01/19/2022: Fort Collins, CO
A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
03/02/2022: Portsmouth, NH
Technical support specialists provide computer support for organizations or businesses.
02/15/2022: Albany, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Specialist jobs
The minimum education requirement for a technical support specialist role can vary from position to position.
01/23/2022: San Antonio, TX
Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
03/01/2022: Springfield, IL
To become tech support, at minimum, an associate degree or certification with on-the-job training.
01/04/2022: New Orleans, LA
Trains customers on how to use hardware and software.
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Be an Oracle Certified Associate.
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Step 3: View the best colleges and universities for Technical Support Specialist.