Key Qualification Skills Required

1. Manage, plan, schedule, train, and direct the activities of all employees through their direct reports.
2. Participate in formulating and administering operational policies, directing and coordinating all operational activities to develop and implement long range goals and objectives to meet business and profitability growth objectives.
3. Review analyses of activities, costs, operations, and forecast data to determine operational progress toward stated goals and objectives.
4. Oversee key projects, processes and performance reports, data, and analysis.
5. Monitor and oversee the operation finances to ensure profitability.
6. Maximize operation revenues through innovative revenue increasing processes.
7. Develop and assist the Assistant Operations Manager/s to be future leaders of the organization.
8. Provide leadership for employee relations through effective communication, coaching, training, development, and performance management.
9. Manage the company's contractual obligation to the client.
10. Create and build client relationships while sponsoring interaction to obtain additional projects.
11. Establish and maintain ongoing client relationships with various parties to anticipate and resolve potential problems.
12. Uphold company standards to ensure physical appearance and operational appearance are being maintained.
13. Ability to perform daily management and administrative functions for multiple locations, including reading, analyzing, and interpreting complex data.
14. Strong working knowledge of budget management, accounting, and financial analysis.
15. Excellent interpersonal, relationship, presentation, communication (both written and oral), managerial, and customer service skills.
16. Problem solving and conflict resolution capabilities.
17. Ability to work in a fast paced, stressful environment and possess the flexibility to adapt to a rapidly changing work environment.
18. Ability to maintain a flexible schedule to meet operational needs. This may require occasionally working outside of regularly scheduled hours. 24/7 Hospitality operations.
19. Pass corporate operational and financial audits.
20. Ensure compliance with state and federal regulations.

Education & Technical Training Requirements

Bachelor degree preferably in business management

Certification & License Requirements

CPP, CAPP certifications Preferred

Required Computer Skills

Knowledgeable on all Microsoft suit

Required Working Experience

5 years of Supervisory Experience

3 to 5 Years Parking Management Experience Preferred

Ideal Candidate Characteristics

1. Strong Leadership Skills
2. Builds Excellent Client Relationship
3. Excellent written and oral communication
4. Financial Acumen