97 Customer Relations Representative Jobs in Oklahoma, OK
Elite Lawn Care is Hiring a Customer Relations Representative Near Oklahoma, OK
Elite Lawn Care OK
Are you passionate about providing exceptional customer experiences? Do you enjoy working in a fast-paced environment? Elite Lawn Care OK is seeking a dynamic and customer-oriented individual to join our team as a Customer Relations/Onboarding Team Member. As a key member of our company, you will play a crucial role in ensuring our customers receive top-notch service from the moment they come on board.
Responsibilities:
- Manage the onboarding process for new customers, including gathering necessary information, explaining services, and answering any questions or concerns.
- Serve as the primary point of contact for customers, providing prompt and accurate responses via phone, email, and other communication channels.
- Build and maintain strong relationships with customers, ensuring their needs are met and issues are resolved in a timely manner.
- Collaborate with the sales team to ensure a smooth transition from the sales process to customer onboarding.
- Conduct regular check-ins with customers to ensure satisfaction, identify opportunities for upselling or cross-selling, and address any concerns.
- Stay up-to-date on product and service knowledge to effectively educate customers and promote our offerings.
- Maintain accurate customer records and document all interactions in the CRM system.
- Provide feedback and suggestions to improve processes and enhance the overall customer experience.
- Collaborate with internal teams to resolve customer issues, escalate when necessary, and ensure a seamless customer journey.
Requirements:
- Previous experience in customer service or customer relations roles.
- Excellent verbal and written communication skills, with a friendly and professional demeanor.
- Strong problem-solving skills and the ability to think on your feet.
- Exceptional organizational skills and attention to detail.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficiency in using CRM systems or customer support software.
- A passion for delivering outstanding customer experiences.
- Knowledge of the lawn care industry or related field is a plus.
Benefits:
- Competitive salary commensurate with experience.
- Comprehensive health and dental insurance plans.
- Paid time off and holidays.
- Ongoing training and professional development opportunities.
- A supportive and collaborative work environment.
Join Elite Lawn Care OK and be part of a dedicated team that values customer satisfaction and excellence. To apply, please submit your resume and a cover letter detailing your relevant experience and why you believe you would be a great fit for this role. We look forward to hearing from you!
Job Type: Full-time
Pay: Up to $1,000.00 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Referral program
Experience level:
- 1 year
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work setting:
- In-person
- Office
Work Location: In person
Job Summary
Full Time
$36k-45k (estimate)
05/22/2023
05/10/2024
myelitelawncare.com
Crystal Lake, IA
<25
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The job skills required for Customer Relations Representative include Customer Service, Problem Solving, Products and Services, Written Communication, Organizational Skills, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Relations Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Relations Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Relations Representative positions, which can be used as a reference in future career path planning. As a Customer Relations Representative, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Relations Representative. You can explore the career advancement for a Customer Relations Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Relations Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Relations Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Relations Representative job description and responsibilities
A Customer Relations Representative comes under the career category of Customer Service Representative.
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Customer relations representatives assist the customers with their needs by offering products and services according to their requirements and budget limitations.
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They may also sell newly launched products to the customers, discuss features and usability, and generate payments and delivery details.
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Customer Relations Representatives who work for utility and telecommunications companies may help customers with service problems, such as outages.
01/23/2022: Orlando, FL
Customer Relations Representative must recommend a solution to the customer who, hopefully, agrees to the fix.
01/29/2022: Lansing, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Relations Representative jobs
Customer Relations Representative must be patient and polite, especially when dealing with difficult or angry customers.
02/12/2022: Tuscaloosa, AL
Customer Relations Representatives need to be able to communicate and convey their message to the customers to run a successful business.
02/17/2022: Lynchburg, VA
Always exhibit a positive attitude and effectively diffuse and handle difficult customer situations.
02/26/2022: Roanoke, VA
Customer Relations Representative must be able to catch on quickly and be open to learning new systems, software, and willing to help out where ever necessary.
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Start with awareness and training.
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Step 3: View the best colleges and universities for Customer Relations Representative.
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