We are looking for a pleasant Front Desk Receptionist to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

Job Duties and Responsibilities

- Keep front desk reception and lobby area tidy, inviting and presentable with all necessary material (pens, forms, paper, etc).

- Greet, welcome and sign in/out guests and visitors. Maintain the daily attendance log.

- Answer questions and address complaints.

- Answer, screen and forward or take messages for all incoming calls.

- Receive, sort and distribute and income mail/packages/deliveries.

- Prepare outgoing mail by drafting correspondence, securing parcels, printing labels, etc.

- Scanning, printing, digitizing and faxing documents as needed.

- Book appointments as needed.

- Check, sort and forward emails, if needed.

- Monitor and maintain inventory of office, cleaning and kitchen supplies and groceries.

- Keep update records and files of guests, clients and transactions.

- Adhering to security protocols, such as managing visitor logs and tracking deliveries.

- Customizing clinic requisition forms.

- Uploading test orders and medical records to our LIMS software.

- Some off-site duties as PO box check, check deposits, etc.

- Take up other duties as assigned and supporting other departments as needed.

Job Requirements:

• Ability to work under pressure.
• Ability and willingness to treat all visitors with the utmost kindness and consideration.
• Friendly personality with the desire to work with the public.
• Ability to handle multi-functions.
• Proficient in Office Suite products
• High School Diploma

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Receptionist: 2 years (Preferred)

Work Location: In person