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Customer account specialist will establish and build customer retention by promoting effective relationships and upholding our commitment to the customer experience. This position will be responsible for managing customer accounts and working with cross-functional teams including order fulfillment, shipping, credit, and sales in order to improve processes and customer satisfaction levels.
Essential Functions:
Required Education and Experience
Preferred Education and Experience
Competencies
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Position Type/Expected Hours of Work
This is a full-time position. Hours of work are Monday through Friday, 7:00 a.m. to 4:00 p.m., for a total of 40 hours per week.
Travel
No travel is expected for this position.
Other Duties:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function
Full Time
Retail
$51k-65k (estimate)
02/25/2024
05/22/2024
elementsgrp.com
MESQUITE, TX
50 - 100
2009
MICHAEL WURSTER
$10M - $50M
Retail
Elements International is a dynamic furniture wholesaler that offers every style from traditional to contemporary in bedroom furniture and more to retailers across the country. We take pride in providing our customers with competitive prices and quality products while offering excellent customer service. Considered to be one of the fastest growing bedroom companies in the country, Elements hosts a powerhouse of experts with twenty plus years of experience in the furniture industry. This gives us the skill necessary to provide our customers with top of the line furniture and incomparable servic...es. In addition to an extraordinary bedroom line up, we also carry popular and fashionable styles in upholstery, bedroom, dining, and occasional furniture Elements International is on the move to a bigger & better domestic warehouse! Our new 482,000 sq/ft building will be located South of I-30 and West of I-635 in Mesquite, Texas. This exciting move will provide many opportunities for growth for Elements. To further serve our customers, we inventory spare parts at this domestic distribution center and can typically ship out a request within a 48 hour period. By providing timely and accurate information, our customer service ensures that your customers' customers are satisfied. Our knowledgeable staff is ready to assist our customers in every way possible. Our competitive prices, exceptional quality, and excellence in customer service are ultimately what set Elements International apart from the competition.
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The job skills required for Customer Account Specialist include Billing, Account Management, Microsoft Office, Initiative, Pricing, Sales and Marketing, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Account Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Account Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Account Specialist positions, which can be used as a reference in future career path planning. As a Customer Account Specialist, it can be promoted into senior positions as an Account Services Representative, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Account Specialist. You can explore the career advancement for a Customer Account Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Account Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Account Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Account Specialist job description and responsibilities
Build and develop relationships with customers to ensure continued partnership.
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Respond to customers with a sense of urgency to provide an excellent customer experience.
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Sometimes referred to as a customer or client account specialist, these sales professionals help to maximize profits by maintaining strong relationships with existing customers and working to land new ones.
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The duties of an account specialist are to serve customers by completing enrollments and conversion mailings, responding to requests, resolving complaints, and maintaining quality service.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Account Specialist jobs
They must resolve complaints accurately and efficiently to ensure customer satisfaction to keep a good reputation for the organization.
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Client Account specialists must also set up and create archives for client records.
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As such, customer account specialist are expected to provide first-class service to their customers.
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Manage endorsement requests and change requests from customers.
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Ultimately, a top-notch key account specialist should have good numerical skills, pay attention to detail, and possess problem-solving skills.
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Step 3: View the best colleges and universities for Customer Account Specialist.