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Who We are
Electric is on a mission to simplify IT for small businesses everywhere. In the US alone, 99% of companies are small businesses, and we have a huge opportunity to impact how they run by providing a solution that makes managing IT easy (even if you're not an IT expert)! We do that for almost 1,000 small businesses and over 55,000 users with IT Management Software that makes technical things like device management, application provisioning, cybersecurity policies, employee onboarding, and compliance reporting easy to manage and improve.
Our employees are our most valuable asset. We have a people-first culture that prioritizes inclusion, support, growth, and development. You're not just an employee here; you're an important part of our community and of our mission to simplify IT.
If you want to bring your skills to a highly collaborative team and are passionate about pairing the creative with the analytical, have a flair for testing and experimentation, embody grit, determination, and curiosity, and want to be part of bringing Electric to small businesses across the U.S., read on.
Overview
We are seeking a dedicated Services Coordinator Assistant to join our company. You will collaborate with other technology professionals and our MSP customers to triage and assign incoming support requests to appropriate resources. This includes scheduling and coordinating service delivery in an MSP environment.
As a Services Coordinator Assistant, you can put your passion for IT services to work in an interesting and diverse technical environment!
Responsibilities
Skills
Qualifications
Excited about the opportunity, but worried you don't meet all the requirements? We recognize that people are less likely to apply to jobs where they don't meet every single qualification. Imposter syndrome can get in the way of meeting spectacular candidates. We encourage you to apply anyway, and give us both the chance to find out if you're the right candidate for this or other roles!
Read about working at Electric here and meet our leadership team!
We offer a range of benefits that include:
Where?
We are headquartered in NYC, with an office in Denton, TX and remote locations across 24 states. Our largest markets outside of the Tri-State area and Dallas-Fort Worth area are San Diego, Denver, Raleigh. We embrace a hybrid culture and offer opportunities throughout the year for folks to get together in regional markets or at HQ. With a widely distributed team, we are used to working remotely across different time zones.
See below to see if you are eligible to work within the 24 states we hire in: Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Jersey, New York, North Carolina, Oklahoma, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin.
Standard Working Hours: Local timezone, 8:00AM -5:00PM
We are an equal opportunity employer.
We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users.
We are committed to creating a diverse and inclusive work environment. Electric does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.
Accommodations
Electric is committed to providing access, equal opportunities, and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation as part of the recruitment process, please contact: TA@electric.ai.
The salary range for this position at Electric:
Full Time
$36k-45k (estimate)
02/02/2024
05/26/2024
electric.ai
New York, NY
100 - 200
The job skills required for Service Coordinator Assistant include Commitment, Scheduling, Customer Support, Planning, Written Communication, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Coordinator Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Coordinator Assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Coordinator Assistant positions, which can be used as a reference in future career path planning. As a Service Coordinator Assistant, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Coordinator Assistant. You can explore the career advancement for a Service Coordinator Assistant below and select your interested title to get hiring information.