This requisition expires on June 18, 2024, but may close earlier if the position is filled prior to the expiration date. 
Responsible for scheduling birthday parties, ordering and organizing supplies, coordinating work schedules, supervising birthday party staff, and supervising set-up and cleanup of party areas.Essential Functions:

• Responsible for communication with patrons in order to assist with booking and taking payment for birthday party and cabana rentals
• Maintains appropriate records and reports as requested
• Assists Guest Services Supervisor in scheduling, supervising, and training staff for regular shifts and after-hours rentals and events
• Responsible for maintaining cleanliness and organization of reception and office area
• Assists Guest Services Supervisor with ordering and organizing birthday party supplies
• Responsible for working scheduled parties and events at Water Works Park and Denton Natatorium
• Greet guests and help bring in and store gifts
• Responsible for supervising and assisting with set up and clean up for booked parties
• Serve food and beverages to all party guests
• Maintains positive relationships with all employees and supervisors
• Follows established City of Denton policies and procedures
• Must have the ability to deal with guests in a courteous and professional manner
• Directs all guests to various areas throughout the Water Works Park, Denton Natatorium and Civic Center Pool
• Be able to attend all staff meetings and trainings
• Maintains regular and punctual on-site attendance

Additional Duties:

• Performs other duties as assigned

Minimum Qualifications / Acceptable Equivalency:

• At least 17 years or older
• Minimum two years’ experience with customer service

OR

• Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job

Core Competencies:

• Ability to communicate effectively both verbally and in writing
• Ability to form and maintain effective relationships with coworkers and customers
• Comfortable working both independently and as part of a team

 
Preferences:

• Bilingual in Spanish and English
• Must be able to work entire summer
• Supervisory experience with customer service

 
Conditions of Employment:

• Must have and maintain a valid Class “C” Driver’s License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class “C” driver’s license and state required minimum automobile liability insurance within 90 days of hire per state law)
• Must pass a drug test, driver’s license check, criminal history background check, and social security number verification check
• Must pass a physical examination
• Must be able to work on a rotating schedule seven (7) days per week (up to 40 hours) per week

Physical Requirements:
Overall Strength Demands: The italicized word describes the overall strength demand of the functions performed by the incumbent during a typical workday.

• Sedentary – lifting no more than 10 pounds
• Light – lifting no more than 20 pounds; carry up to 10 pounds
• Medium – lifting no more than 50 pounds, carry up to 25 pounds
• Heavy – lifting no more than 100 pounds, carry up to 50 pounds
• Very Heavy – lifting more than 100 pounds, carry more than 50 pounds

Physical Demand Codes: The following describes if the incumbent is expected to exert the following physical demands during a typical workday and the overall frequency.
 Codes for “how often”:
 Y = Yes
N = No
E = extensive (100-70%)
M = moderate (60-30%)
I = infrequent (20-10%)
A = almost never (<10%)
 
Task: Code:

1. Standing: M
2. Sitting: M
3. Walking: M
4. Lifting: M
5. Carrying: M
6. Pushing/Pulling: M
7. Overhead Work: M
8. Fine Dexterity: I
9. Kneeling: I
10. Crouching: I
11. Crawling: I
12. Bending: M
13. Twisting: M
14. Climbing: M
15. Balancing: M
16. Vision: E
17. Hearing: E
18. Talking: E
19. Video Display: I
20. Other: 

Machines, Tools, Equipment and Work Aids:
The essential functions of this position require the daily use of chemicals and slide features.
 
Environmental Factors:
The essential functions of this position are performed indoors and outdoors, depending on facility.
 
This job description is not an employment agreement, contract agreement, or contract. Management has exclusive right to alter this job description at any time without notice.