Job Title: Desktop Support/Field Service Engineer

Location (Full Address): North Kingston, RI

Mode (Onsite/ Remote): Onsite

Job Description:

Broad understanding of Windows 10 and mobile operating systems (Ipad /Iphone in corporate setting) and the ability to lead change in a large complex desktop environment.

· Experience with Modern cloud desktop management experience including technology such as Microsoft Intune and Windows Autopilot

· 6 years of experience in provisioning, migrating, and managing end user computing and related services with added advantage of supporting Microsoft AVD Instances

· 6 years of experience with Microsoft infrastructure technologies including Active Directory, systems management

· Provide technical engineering support across our enterprise for end-user computing platforms for desktops, laptops, and mobile devices, device configuration, and technical refresh.

· Strong communicator – Must be able to communicate across all levels of the organization and articulate details of a solution, problem or initiative in both a technical and non-technical contex

· A positive, collaborative, “Can do” attitude is required

Additional skillsets that would be great to have

· Specific knowledge and understanding of Microsoft SCCM and/ or Tanium

· Application of AI technologies that drive out insights in the End User compute space which result in efficiency, or user experience enhancements

Job Type: Full-time

Salary: $17.00 - $18.00 per hour

Expected hours: 8 per week

Schedule:

• 8 hour shift

Experience:

• Active Directory: 7 years (Preferred)
• Intune: 8 years (Preferred)
• Windows: 7 years (Preferred)

Work Location: On the road