There is an opening for a Desktop Support Technician at Robert Half, for candidates with the ability to communicate complex technical information to non-technical users in an understandable and concise format. Problem solvers who enjoy working in a challenging and positive environment may do well in this Desktop Support Technician position. This Desktop Support Analyst role is short-term contract / contract / temporary in nature and is based in the Cranston, Rhode Island, area.Key responsibilities- Support records of daily data communication transactions, issues and remedial actions taken or installation activities- Be in contact regularly and effectively with ticket submitters- hardware repairs with the appropriate vendors- Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems- Settle computer problems, and offer suggestions on appropriate action/solutions- Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals- Provide computer desktop support in accordance with established policies and procedures