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Location Columbia, Maryland ,
United States
DESCRIPTION:Performs general maintenance tasks, troubleshoots and repairs computer systems and peripheral equipment throughout the organization. Includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. Identifies, researches and resolves technical incidents. Minimum 2 years experience networking in a TCP/IP- LAN/WAN environment. Proficient in Microsoft Office products, including but not limited to Word, Excel, and Outlook. Experience imaging machines with and Windows 7 OS using SCCM, Ghost, or Acronis. Nice to have Certifications Comptia A CE, Net CE, or Sec CEQualifications 4 years experience supporting Windows 7 desktop/laptop PCs Experience troubleshooting hardware issues and replacing hardware on both desktop and laptop PCs Experience installing software, patches, and updates on Desktops orLaptops Experience troubleshooting basic network connectivity, software applications, printing problems Excellent customer service, problem solving and conflict resolution skills Proven team player with outstanding interpersonal and communication (written & oral) skills Experience with Remedy ITSM preferred Experience with Microsoft products, including, but not limited to, SCCM, Office, Project, Internet Explorer and VisioTOP SKILLS' DETAILS1. SCCM Imaging experience, preferably deploying the image2. Hardware break fix desktops and laptops3. Active Directory Administration- Creating Accounts, Password resets, Group Policy ABOUT TEKSYSTEMS: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Full Time
$51k-63k (estimate)
05/05/2024
05/20/2024
The following is the career advancement route for Desktop Support Specialist positions, which can be used as a reference in future career path planning. As a Desktop Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Specialist. You can explore the career advancement for a Desktop Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Specialist job description and responsibilities
Desktop support specialists often deal with clients who are having trouble with their systems.
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Documents technical support procedures and maintaining customer records.
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Desktop Support Specialists keep computer networks running efficiently for their organization.
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They configure end-user software, hardware and upgrade existing client desktops computers for best efficiency.
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Desktop support specialists maintain computer networks and provide technical help to computer users.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Specialist jobs
Attend Customer service, customer support, and customer experience training.
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Gain experience with operating systems.
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Experience in technical support positions is a plus.
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Practice fixing common computer problems.
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Use past security breaches as learning examples.
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Step 3: View the best colleges and universities for Desktop Support Specialist.