Salary Range: $70,000-$90,000 commensurate with experience

Tech-savvy teachers are welcome to apply!

Edge360 is looking for a motivated individual with an Active Secret Security Clearance to fill the position of Technical Training Specialist. In this role, the successful candidate will develop, refine, and provide a high-quality training program including detailed technical training materials and support for a global security program.

Duties and Responsibilities:

- Create a comprehensive training program, inclusive of COTS application software programs including, but not limited to: Hirsch, CCure, Keywatcher, Genetec and Intellex as well as a highly customized Physical Security Information Management (PSIM) system.

- Maintain/Update training plans for multiple user groups

- Develop/Maintain detailed training documentation for basic and advanced system users

- Develop/Maintain lesson plans, user guides, and simulation training videos for system users

- Work with other work streams for planning new training initiatives

- Maintain/Update the training environment on closed network

- Perform other duties as needed to help fulfill our mission

Essential Knowledge and Skills:

- Experience and certification with security systems such as Genetec, ExacqVision, Intellex, Bosch, CCure, Hirsch, Keywatcher is strongly desired

- Experience assisting customers with remote programming assistance and troubleshooting is desired

- Experience developing custom PSIM and VMS solutions for customers that have unique policies or procedures requirements is strongly desired

- Excellent presentation, facilitation, oral and written communication skills

- High attention to detail and the ability to develop quality deliverables in a timely fashion

- Flexibility and ability to work within a challenging environment

- Out-of-the-box thinking

- High-level of proficiency with Microsoft Office, including Outlook, Word, Excel, PowerPoint

Technical Skills:

- Experience with video management systems

- Experience/knowledge of Windows operating systems

- Experience/knowledge of networking principles and IP configuration

- Experience with database concepts and client-server environment

- Experience with technical troubleshooting methods

- Experience with physical access control systems

- Experience with cloud-based technology and cybersecurity concepts

Preferred Skills include:

Adobe Captivate Experience

Position requires US citizenship and an active Secret Government clearance.

Benefits:

- Competitive Pay

- Healthcare Including Medical, Vision & Dental

- Company paid Life & AD&D Insurance, Short- & Long-Term Disability

- PTO Paid Holidays

- Employer-matched 401(k) plan

- Pre-tax flexible spending account for Healthcare and Childcare expenses