Position Summary

The Deli Clerk provides outstanding customer service, greets customers in a polite manner and works efficiently to ensure accuracy during receipt and preparation of a customer’s order.

Responsibilities:

· Initiate interaction with customers by greeting customers and provide assistance as needed,

· Ensure customer satisfaction by following through on customer requests,

· Accurately cut, weigh, package and price meats, cheeses, and other food products,

· Build positive relationships with our customers,

· Use deli slicer in a safe manner following usage guidelines to fill customer deli orders,

· Clean deli slicer and display cases according to cleaning guidelines,

· Package prepared foods to go in appropriate containers,

· Prepare sandwiches according to the recipe or customer requests,

· Handle customer inquiries courteously, promptly, and efficiently,

· Maintain Eddie’s high standards for product freshness and sanitation by following established guidelines,

· Manage deli counter by cleaning, facing and/or organizing stock, wiping down counters and cases,

· Work with the management team to help meet sales goals, promote upcoming events and holidays,

· Dynamically sell product by providing customers with information needed to make product-related decisions,

· Assist with store maintenance and product merchandising, and

· Perform additional duties as assigned.

Supervisory Responsibilities

None

Qualifications

Education, Certifications and/or Licenses:

· High school diploma or equivalent.

Experience:

· No less than 2 years of prior deli experience

Knowledge/Skills:

· Knowledge of retail sales and safe food handling guidelines,

· Must be a result-oriented professional with excellent verbal/written communication skills using diplomacy and discretion,

· Possess strong customer service skills,

· Possess a helpful, courteous approach to resolving customer complaints,

· Ability to maintain and stick to a schedule and show up on time,

· Ability to work as a team player in a fast-paced environment, multi-task, pay attention to detail and meet deadlines,

· Must possess strong problem-solving skills,

· Ability to dress in proper work attire according to the dress code,

· Ability to meet deadlines,

· Ability to work a flexible work schedule that includes nights, weekends, and holidays,

· Ability to safely work with slicers, knives, and other sharp objects, and

· Ability to obtain a ServSafe certification.

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Work Location: In person