ECS is seeking a Senior User Experience Engineer to work in our Arlington, VA office.

Job Description:

Responsibilities:

• Responsible for the day-to-day operations, maintenance and monitoring of the agency's on-prem and cloud server infrastructure
• Establish monitoring requirements for servers and applications as well as develop and deploy alerting strategies
• Coordinates all maintenance activities including testing and scheduling for maintenance weekends including ensuring that all change records have been approved prior to maintenance events.
• Assures implementation by working with staff on the goals and objectives of agency-wide programs, implements established goals and objectives, assesses measures that evaluate performance, and makes recommendations for program improvement.
• Develops mitigation strategies when vulnerabilities cannot be remediated, coordinates with IT Security for review and acts on any directed changes.
• Responsible for upgrading and managing all domain services and works with various system owners to coordinate systems upgrades, system backups as well at hardware refreshes.
• Develops and submits change requests and tracks to completion for software upgrades and patches.
• Develops technical architecture documentation that details procedures for installation, maintenance, security, configuration, and disaster recovery.
• Responds to events and incidents with possible security architecture or negative user experience impacts; takes necessary corrective actions promptly
• Plans, organizes, and conducts research on complex infrastructure and client support issues that involve major areas of uncertainty in approach, methodology, or interpretation to identify appropriate solutions.
• Identifies and resolves unique issues, recommends innovative solutions to address new needs and/or issues and recommends enterprise upgrades, changes, or enhancements.

The selected individual must live within the greater DC Metro area to report into the office as needed.

Required Skills:

• US Citizen or Green card holder and must be able to obtain a Public Trust Clearance.
• Extensive knowledge administering and managing Microsoft Windows Server operating systems in a physical and virtual environment (Azure min. 3 years’ experience and Remote Application experience).
• Must have the ability to independently rollout and manage server infrastructure projects and support a Remote Application environment.
• Expert working knowledge of Active Directory, DNS and Group Policy to manage enterprise environment. Able to architect and deploy Active Directory DC design, Schema, OU design, AD replication topology, and DC backup/restore procedures. (min. 6 years’ experience)
• Expert knowledge of Windows Security for server and policy configurations. (Example: DOD STIG, server hardening, vulnerability remediation, baseline security configurations) (min. 6 years’ experience)
• Proficient knowledge and experience with Azure services: Azure administration portal, resource groups, IaaS, PaaS, and SaaS services. (min. 3 years’ experience) • Experience with PowerShell and other scripting tools (min. 6 years’ experience)
• Proficient knowledge and experience managing Windows endpoint with Microsoft Endpoint Management to support laptops, desktops and mobile devices (min. 3 years experience)
• Demonstrated problem solving skills and a consistent record of on-time delivery and customer service to include project planning, budgeting, scheduling, resource management, effective time management, documentation, and organization skills.
• Ability to communicate effectively, both orally and in writing, to express and present ideas clearly and concisely.
• Ability to efficiently lead projects and document procedures for project completion.
• Able to work off-hours and weekends as needed for maintenance, upgrades, installations, etc.
• Candidate will possess at least 3 years of specialized IT experience in Azure Active Directory and Office 365 services.

Desired Skills:

• Administration experience with Microsoft Endpoint Management (3 years)
• Demonstrate ability to design, configure and implement endpoint protection and tools
• Bachelor’s degree from an accredited college or university in a technical field such as Engineering, Mathematics, Statistics, Computer Science, or related fields
• Microsoft certification

ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. ECS promotes affirmative action for minorities, women, disabled persons, and veterans.

ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3800 employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.