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The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country! Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering above and beyond experiences, not only to our customers but also to our employees, partners, and communities, who we consider family.
We are hiring a Quality Assurance (QA) Assistant for our Customer Care Center (CCC). At this time, we have the need for thorough, accurate and consistent quality assurance analysis, data entry and system auditing. These functions provide internal departments and individual employees with the information that is required to improve efficiency, maximize adherence to required procedures, and standardize the delivery of world-class support within every customer interaction.
Pay and Benefits
The Company is proud to offer competitive pay, growth opportunities, full benefits, and monthly/quarterly/annual bonuses (in applicable positions)!
For this role, we offer:
What will I be doing in this position?
We understand that we cannot list every single task that you will do in this position, but below is an overview of our expectations:
The QA Assistant for the CCC conducts accurate and thorough entry of data into the Companys CRM and regularly audits data input into the Companys databases to ensure adherence to best practices and procedures. The QA Assistant leverages attention to detail and commitment to accuracy to procure and audit the data that is thereafter transformed into the useful information that is used to evaluate the departments current level of adherence to procedures and to create the path to new levels of efficiency, effectiveness, and truly world-class support of EcoShield customers.
Physical Demands and Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Am I qualified for this position?
While we would love the opportunity to connect with everyone that applies, we will be focusing on those applicants that meet or exceed the qualifications below:
The Shield Co. Management LLC/EcoShield Pest Solutions is an equal opportunity employer
Full Time
$71k-86k (estimate)
05/02/2024
05/20/2024
ecoshieldpest.com
SAN ANTONIO, TX
100 - 200
2008
Private
$10M - $50M
Ecoshield Pest provides pest and termite inspection for residential and commercial places.
The following is the career advancement route for Quality Assurance Assistant positions, which can be used as a reference in future career path planning. As a Quality Assurance Assistant, it can be promoted into senior positions as a Quality Assurance Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Quality Assurance Assistant. You can explore the career advancement for a Quality Assurance Assistant below and select your interested title to get hiring information.