Arizona Autism United is a leading nonprofit service organization for children and families affected by autism in and around Maricopa County. We provide a wide range of supports and therapies and are currently expanding locations and programs. As we continue to grow and expand our high-quality services, we need to hire more people who want to make a difference in the lives of families affected by autism. To learn more about why great people choose to work at AZA United, please visit: https://www.azaunited.org/whyaza.
As a part of the Quality Assurance team, the Quality Assurance Coordinator is responsible for communication and data entry to help support compliance with AZA United’s Division of Developmental Disabilities contract and other regulatory agencies or funding sources. The Quality Assurance Coordinator will also serve as a resource for the Direct Support Services program to support compliance requirements.

This is a full-time position with a starting pay range of $20 - $25.50 per hour DOE, plus a competitive benefits package. 

Job Duties:

Quality Assurance Activities 

• Manage organization-wide Incident Reporting 

• Oversee Member Health-Safety functions 

• Medication administration tracking and compliance 

• Coordinate safety measures with various clinic locations 

• Compile and analyze data related to member and staff safety 

• Help ensure that department policies and procedures are kept current amidst internal and external changes 

• Conduct regular internal audits to ensure compliance with funding source requirements 

Direct Support Services Compliance 

• Review compliance documentation to communicate relevant information surrounding member safety and support needs 

• Using compliance documentation, complete system data entry for defined service goals and tasks for each member 

• Lead and support various Electronic Visit Verification (EVV) compliance initiatives

• Serve as a primary liaison between the Quality Assurance Department and the Direct Support Services Department 

  Communication 

• Communicate with both internal and external stakeholders to provide high quality coordination and resolve challenges efficiently and effectively 

• Coordinate cross-departmental efforts to fulfill health, safety and compliance requirements 

• Collaborate with all levels of employees and management 

• Participate in follow-up processes to ensure members and staff are adequately supported by AZA United 

• Work with Administrative, Operations, and Clinical teams to support an effective compliance program 

Experience & Qualifications:

• GED required; Associate's degree OR equivalent years of related work experience preferred
• At least 1 year of successful experience in a role that required strong organizational skills and a high attention to detail 
• Administrative experience with funding sources preferred (DDD, insurance, etc.)
• Proven ability to communicate effectively with tact and perspective across diverse populations
• Strong ability to multi-task, independently plan and organize own activities to prioritize daily workloads
• High competence in Microsoft Excel and other Microsoft Office products (Outlook, Teams, etc.) 
• Knowledge of habilitation, autism spectrum disorders, systems of care, treatments and services, etc. preferred
• Must be able to successfully pass a fingerprint clearance check, a tuberculosis screening, and other related hiring requirements
• Must have reliable transportation AND be willing to work out of our Chandler office and travel to other office locations as needed

Benefits:

Join an organization with a great culture and supportive leadership that believes in work/life balance. AZA United is a 2021 & 2023 Arizona Top Workplace winner because we provide a collaborative work environment focused on transparent communication, teamwork and professional growth! In addition you will receive the following benefits: 

• A competitive salary with guaranteed pay increases every 6 months
• An excellent comprehensive health benefits package that includes health, dental and vision, employer contributions to your health savings account, company paid Short-Term/Long-Term Disability, and employer-paid basic life insurance
• Student Loan Forgiveness: As a non-profit organization, your employment (when consistently working at least 30 hours a week) meets requirements under the Public Service Loan Forgiveness program (for student loan forgiveness). For more information you can visit https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service
• A 401K plan with up to 4% match after one year of service
• Generous paid sick time and PTO, and 12 Paid Holidays
• Paid Maternity/Paternity Leave

 Autism knows no race, religion, gender, or identity. We need and value diversity and inclusion in our workforce in order to fully support our families. AZA welcomes applicants of any race, age, religion, gender, identity, or any other aspect which makes you unique.

For more information about AZA United, please visit our website at www.AZAunited.org or view our profile on www.glassdoor.com. https://azaunited.org/jobs-careers/why-work-for-aza-united