As a Principal Software Engineer you will be responsible for translating our product vision into scalable SaaS solutions that enable the success of service industry businesses worldwide. You'll be embedded on a cross-functional product development team, actively contributing with others to evolve and modernize our B2B and B2C products. Your hunger and passion to create amazing software is contagious and inspires everyone around you to think differently about how we can use technology to solve real customer needs. You possess a growth mindset, exploring new and diverse ideas, while also challenging yourself and others to quickly move forward with the best solution.This position will be hybrid, reporting to our office in Provo, Utah (4626 N 300 W, Ste. 200, Provo, Utah 84604). Responsibilities:Operate as a team member on a Scrum Team where all members are responsible for development, testing, and deployment to achieve the sprint goal.Work in an iterative manner, focusing on “just enough” principles to deliver value quickly.Influence the growth and maturity of the engineering organization by demonstrating a high level of technical competency and overall professionalism.Take end-to-end DevOps ownership including creating fully automated CICD pipelines, infrastructure as code, and built-in logging and monitoring solutions.Collaborate with others to quickly restore product functionality during an incident/outage, recommending remediation steps and identifying the root cause.Architect, design, and build highly performant multi-tenant solutions for our go-forward SaaS products and related platform services. Actively participate in technical discussions, upholding best practices in design patterns that result in more maintainable, scalable, loosely coupled, service-oriented software. Build and enhance our product capabilities by working within a variety of languages, APIs, front end frameworks (JavaScript), and test automation solutions.Design solutions in a security-first mindset with a deep understanding of best practices as well as compliance with data privacy regulations. Experience Level Requirements:10 years of hands-on experience as an Engineer with B2B or B2C SaaS web applications.Has setup fully automated CICD pipelines across many services and products.Proficient in multiple backend and front-end technologies and frameworks.Significant experience in building software using modern techniques such as serverless, multi-tenant, backend for front end via API, and mobile responsive UI. Solid experience with multiple data storage solutions including relational, object, block storage, etc..Experience designing and implementing complex public cloud infrastructure and application services. Firsthand experience utilizing AI, ML, LLM, and automation technologies that directly improved the value of the product and customer experience.Understanding of when to use out of the box solutions such as Lambda, Event Bridge, S3, EC2, ELB, Security Groups, NoSQL, etc..Technical leadership experience mentoring up to senior engineer level.General understanding and experience with iterative software development practices (i.e. Agile, Scrum).#LI-CV1