Overview

Ebenezer is looking for a Senior Living Sales and Outreach Director to help assist in crafting and implementing a marketing plan aimed at maintaining full occupancy for our Amira Choice Plymouth Assisted Living & Memory care building in Plymouth, MN. This role will be based primarily in the building/community and significant time is dedicated to working with external referral resources. 

• Full Time, 80 hours per two week pay period, Salaried. 
• Day with some early evening's; flexibility required for tours, move-in paperwork, events.
• Weekend manager rotation as well as potential needs for tours and family visits after hours.
• Full Benefits (paid time off, medical, dental, tuition reimbursement, matching retirement monies. wellness reimbursement program) https://www.ebenezercares.org/benefits.html

Opened in 2018, Amira Choice of Plymouth is one of our newest senior communities. We are located at the intersection of Old Rockford Road and Highway 55 in the Northwest suburb of Plymouth, MN. We offer 94 units of Independent, Assisted Living as well as Memory Care and Care Suites. Boasting an exceptional team of caregivers who believe in our mission to heal, discover, and educate for longer healthier, more meaningful lives.

Ebenezer Senior Living is proud be voted 2022 Star Tribune Top Work Place, and has received this honor thirteen years in a row. We're an established organization with over 100 years of excellent service and an outstanding rate of growth. When you come to work at an Ebenezer community, we strive to support your growth, honor your strengths and empower you to make a difference in the lives of others.

Responsibilities/Job Description

Establishes and supports a sales and marketing plan aimed at full occupancy for the Assisted Living /Memory Care Building (s)

• Works with corporate marketing department to design and coordinate marketing & sales plans/initiatives
• Develops and maintains effective, on-going relationships with external referral resources
• Creates and maintains system for generating new leads
• Follows Ebenezer Sales System guidelines
• Ensures that marketing materials are current and available
• Obtains and analyzes competitive pricing and market area trend information as it relates to the senior housing community
• In conjunction with the Executive Director and Corporate Marketing Consultant, develops and maintains marketing budgets
• Schedules and conducts tours
• Makes recommendations for web content and changes
• Implements pre-closings and closings of unit sales
• Maintains data base on current residents
• Maintains current Occupancy Reporting requirements
• Manages wait list

Promotes positive customer relations 

• Provides guidance and resources to residents/tenants/families with their transition into and out of their home
• Creates and maintains positive on-going relationships with customers including prospects, residents, families and professionals
• Develops and maintains database of contacts, up-to-date records, and tracking per community requirements
• Builds awareness about community with referral sources and other groups
• Assists residents/tenants with their transition into and out of their home

Serves as a resource to senior age residents and families seeking information

• Prepares or obtains materials from community resources and program files
• Identifies and works with community resources to provide information and educational sessions
• Organizes referral events, i.e. CEUs, seminars, hosting referral and community events

Qualifications

Required:

• Bachelor’s Degree in Marketing/Communications or equivalent experience
• 3 or more years experience (occupancy development experience)

Preferred:

• Aging Services of MN Sales and Marketing certificate
• 5 or more years similar experience (occupancy development experience)