What you’ll do:

The Data Center Global Account Manager (GAM) has primary relationship management responsibility for assigned specific accounts for Eaton businesses in the data center segment. The assignment will include: responsibility to create and lead Eaton’s sales strategy for assigned data center accounts globally for Eaton. These targeted accounts will require that this individual will develop account plans and work very closely with local field sales individuals including 3rd party reps. As the initial primary customer interface, this position leads a sales, service and support team in driving accelerated, profitable growth aligned with the action-based account sales plan for each assigned account.

This role is responsible for developing a keen understanding of the assigned account(s) business needs and drivers, decision making process and buying behavior and for leading the development and delivery of specifically tailored value propositions, accurate, recommended solution proposals and complete, customer life-cycle services. Solutions will encompass Eaton’s entire electrical offer portfolio consisting of Products, Systems, Solutions and Services and may also include the complete, ONE EATON portfolio where appropriate by customer.

Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.

Essential Responsibilities:

• Account relationship management involving account resources at appropriate decision-making level with titles up to and including C-level executives. On-going assessment of relationship efficiency and effectiveness, ensuring Eaton is in the best position to win profitable business.
• Lead, coordinate and define a single, action-oriented account plan including input from all members of the sales, service and support team assigned and associated with the client(s) and as mutually agreed, where appropriate, by the assigned account(s)
• Project manage the execution of the account plan, providing required status and results reporting on a monthly, quarterly and annual basis
• Lead, create and drive account opportunity identification, pursuit and closure involving applicable Products, Systems, Solutions and Services.
• Provide necessary, company-wide visibility to the assigned account(s) opportunity pipeline and include this critical information in all required status and results reporting
• Lead the establishment of annual and quarterly business goals/quotas for the sales teams and provide necessary information for APEX measurement and goal attainment.
• Ensure necessary regional and local account sales, service & support resources are assigned, engaged in execution of the account plan, actively and with agreed priority. Resolve any resource misalignment or account priority issues with the appropriate regional or local resource structural manager
• Provide specific Voice of Customer feedback to appropriate product, system, solution and service business leaders – for future product development, quality, modification, customer satisfaction and other purposes. Lead Customer relationship review process (CRR) activities for assigned account(s)
• Complete Accounts Management Spreadsheet and follow up actions

When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.

Qualifications:

Required Qualifications:

• Bachelor’s Degree from an accredited institution required
• Minimum ten (10) years of sales, marketing, or engineering experience in the electrical industry
• Must possess a valid and unrestricted driver’s license
• Must be legally authorized to work in the United States without company sponsorship
• No relocation is being offered for this role.
• Travel as required and based on the assigned account(s) locations – anticipated up to 30-40%

Preferred qualifications:

• MBA or post-graduate degree
• Minimum 10 years of sales or marketing experience
• Manager of people experience
• Strong Power Distribution background
• Minimum 2 years in strategic marketing
• Exposure working in Data Center segment or with target client(s)
• Experience and strong knowledge in Data Center infrastructure and design

Skills:

• Excellent problem-solving skills
• Knowledge of competitors and market trends
• Strong interpersonal skills
• Strong team player that actively contributes to the group’s success
• Excellent written and oral communication skills in addition to strong organizational skills
• Proven organizational and multi-tasking skills, with the ability to effectively prioritize and balance workload
• Strong computer skills with Excel, Word, PowerPoint, Outlook, and the Internet
• Demonstrates superior selling skills for important customer services and applications under a variety of challenging circumstances
• Must demonstrate and deliver exceptional customer service
• Experience managing remote teams
• Knowledge of sales techniques, customers, customer relations, and employee development
• Knowledge of products, product applications and distribution channels
• Significant sales presence
• Ability to command in difficult sales situations
• Global Experience