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Field service representative
Eaton Salt Lake, UT
$45k-56k (estimate)
Full Time | Durable Manufacturing 3 Weeks Ago
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Eaton is Hiring a Field service representative Near Salt Lake, UT

Job Description

Job Req ID

22122

Work Type

Hybrid

Department

Eaton’s ES AMER ESS division is currently seeking a Senior Field Service Representative.

The expected annual salary range for this role is $78,750 - $115,500 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do :

Introduction to the role :

Eaton’s Engineering Service & Systems Division is seeking a Senior Field Service Representative to join our team.

Eaton has the largest and most experienced team of field services technicians and engineers in the industry, and we are looking to grow our team. In this role, you will :

  • Support customers across the power system lifecycle : startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies
  • Manage small projects independently and lead FSR teams on larger projects
  • Generate timely and accurate service reports on work, product performance, and warranties
  • Provide recommendations for improved electrical systems
  • Cultivate strong relationships with customers, team members, and partners
  • Mentor less experienced technicians
  • Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more

Team Benefits :

  • Guaranteed 40-hour base pay, eligible for overtime and travel premiums
  • Career growth, mentorship and safety training
  • Company vehicle, toolkit, and phone
  • Tuition assistance for ongoing learning
  • Leads program with bonus pay
  • Opportunities across 32 service branches

Qualifications : Basic Qualifications

Basic Qualifications

  • High school diploma or higher with a minimum of 3 years of experience evaluating and servicing electrical distribution or control systems
  • Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems
  • Must be able to work in the US without corporate sponsorship
  • No relocation offered, only candidates within a 50-mile radius of Salt Lake City, UT will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation
  • Must have a valid and unrestricted driver's license and must be able to pass a Motor Vehicle Record (MVR) check

Preferred Qualifications

  • Associate degree or higher from an accredited institution
  • Electrical or General Contractor’s License
  • Professional Engineering License
  • Experience performing power quality measurements, troubleshooting, analysis as well as protective relays
  • NICET / NETA certification

Skills :

Position Success Criteria :

  • Successfully complete and maintain compliance with Eaton’s safety program and policy; Achieve Eaton Field Certified Level 3 safety qualifications via completion of mentoring tasks, formal training, and skill and knowledge exams
  • Submit to periodic customer required background and drug screenings
  • Must have the ability to work variable hours, including nights & weekends, and travel within the district / state / region / country based on customer requirements
  • Understands 3-phase power systems and low, medium, and high voltage power distribution equipment
  • Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel.

Frequently required to climb. Regularly required to lift / carry / push / pull up to 50 pounds. Occasionally required to push / pull >

50 pounds with assistance. May be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with areas that have poor lighting, ventilation, and dust and / or be exposed to high noise levels.

  • Ability to obtain and maintain a valid TWIC card
  • Proficient with hand and power tools for equipment assembly
  • Strong problem-solving and logical thinking skills
  • Works well under time constraints and in stressful situations
  • Explain technical problems and solutions
  • Collaborates effectively with the team to meet project deadlines

LI-ML1

Last updated : 2024-05-21

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$45k-56k (estimate)

POST DATE

05/23/2024

EXPIRATION DATE

05/22/2024

WEBSITE

eaton.com

HEADQUARTERS

HICKSVILLE, NY

SIZE

500 - 1,000

FOUNDED

1911

CEO

LISA GOODMAN

REVENUE

$200M - $500M

INDUSTRY

Durable Manufacturing

Related Companies
About Eaton

*Planes. Hospitals. Factories. Data centers. Vehicles. The electrical grid. These are things people depend on every day. And the companies behind them depend on Eaton to solve some of the toughest power management challenges on the planet. Eatons mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic, and mechanical power more safely, more efficiently, and more reliably. Eatons 2020 revenues were $17.9 billion, and we sell prod...ucts to customers in more than 175 countries. We have approximately 92,000 employees. For more information, visit www.eaton.com Eaton is an Equal Opportunity and Affirmative Action Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. More
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If you are interested in becoming a Field Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Field Service Representative job description and responsibilities

A Field Service Representative undertakes various support tasks for ensuring customer satisfaction while working with minimal direction.

02/16/2022: Virginia Beach, VA

Client service representatives manage client relationships and provide customer support.

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Performs site visits with Service Partners, evaluates technical and professional performance.

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Prepare and maintain service related documentations.

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Filed service representatives take customer questions, complaints, comments, and concerns.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Field Service Representative jobs

Always provide an outstanding field service support to customers.

02/24/2022: Melbourne, FL

Review field services done with the customer before leaving to ensure 100% resolution.

02/15/2022: Winston Salem, NC

Take the time to attend to customer service, customer support, and customer experience trainings whenever available.

02/15/2022: Longview, TX

As a field service representative, it is a good practice to educate your clients or customers some basic troubleshooting, that adds more value to your service to them.

03/06/2022: New Brunswick, NJ

Coordinate efforts with sales representatives or higher ups if needed to ensure customer satisfaction.

02/10/2022: Saint Cloud, MN

Step 3: View the best colleges and universities for Field Service Representative.

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