Founded in Italy in 2007, Eataly is the world’s largest artisanal Italian food and beverage marketplace. At Eataly, you can Eat a meal at restaurants or quick-service counters, Shop for the ingredients, and Learn through classes and tastings. Eat Better, Live Better! Eataly is an Equal Opportunity Employer.

JOB OVERVIEW

A Storyteller shares the stories of Eataly’s products, helping guests make educated and confident shopping decisions. A Storyteller is a super seller with a passion for promoting high-quality Italian products. Reports to the Events and Storytelling Manager.

· Prepares and executes product tastings and demonstrations

· Takes care of the set-up and break-down of demo stations

· Keeps track of the product used during tastings

· Engages guests on the shop floor and during demos to explain products and Eataly’s Eat.Shop.Learn philosophy

· Listens actively and asks questions to understand guests’ needs and preferences; recommends food and beverage items from our market

· Responds courteously to guest enquiries regarding availability, location, and usage of products

· Collaborates with vendors and the Eataly team during tastings, feste, sagre, and storewide events

· Develops comprehensive knowledge of Eataly’s products, and participates diligently in live and video trainings

· Leads tours for guests, schools, or new team members upon request

· Assists with staff classes and La Scuola classes upon request

· Answers guests’ questions about Eataly’s range of services

· Liaises with the Front End and Grocery Teams to help with their duties

· Circulates the store regularly to ensure shopping carts are always available in designated areas

· Opens and closes cash till and ensures accurate accounting of all transactions, collections, and disbursements during the work shift

· Performs other duties as required or assigned

QUALIFICATIONS

· High school diploma or equivalent

· Outstanding communication and relationship-building skills

· Outgoing personality and ability to sell

· Knowledge of and passion for Italian food and beverage

· Experience working in retail and/or restaurants

· Intermediate computer skills

JOB REQUIREMENTS

· Availability to work onsite with a flexible schedule often including evenings, weekends, and holidays

· Ability to lift up to 50 pounds

· Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting

Job Type: Full-time

Pay: $17.00 - $21.00 per hour

Expected hours: No less than 32 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• New York, NY 10010: Relocate before starting work (Required)

Work Location: In person