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**Quick Service Restaurant Lead**
**Department:** QSR General **Store Location:** Boston
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Founded in Italy in 2007, Eataly is the worlds largest artisanal Italian food and beverage marketplace. At Eataly, you can Eat a meal at restaurants or quick-service counters, Shop for the ingredients, and Learn through classes and tastings. Eat Better, Live Better! Eataly is an Equal Opportunity Employer.
JOB OVERVIEW
Eatalys bustling marketplaces contain a variety of quick service counters featuring coffee and drinks, pastries and gelato, pizza and focaccia, paninis and grab-and-go meal options. The Quick Service Restaurants (QSR) Lead assists with supervising and running the day-to-day operations of the QSR counters. Reports to the QSR General Manager and the QSR Assistant General Managers; supervises QSR Sales Associates and Baristas.
* Maintains a steady leadership presence on the floor, interacting with guests, team members and vendors to ensure Eatalys operations are running smoothly and high hospitality standards are met
* Trains, motivates, mentors and organizes team members
* Purchases supplies, beverages and equipment per the direction of the QSR General Manager
* Monitors inventory, checks orders and distributes supplies as needed throughout the department
* Manages transactions and ensures accurate accounting
* Records shift notes and assists with administrative duties such as scheduling when needed
* Ensures department complies with all quality, health, safety and sanitation standards
* Documents, investigates and resolves guest incidents
* Performs other duties as required or assigned
QUALIFICATIONS
* High school graduate or equivalent; post-secondary degree preferred
* 2 years of lead or supervisory experience in food service
* Math skills and ability to handle money accurately
* Strong knowledge of steps of service
* Excellent communication and problem-solving skills
* Knowledge of coffee and coffee production
* Knowledge of Italian cuisine and beverage preferred
JOB REQUIREMENTS
* Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
* Ability to lift up to 50 pounds
* Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
* Ability to operate equipment such as manual espresso machine, drink blender, juicer and cash register
BENEFITS AND PERKS
* Medical, Dental, Vision Insurance and Paid Parental Leave
* Paid Time Off, 401K with company match, Commuter Benefits and Plum Benefits
* Free staff lunch daily and discounts at Eataly
Full Time
$29k-36k (estimate)
05/28/2024
06/15/2024
eataly.com
LOS ANGELES, CA
50 - 100
2008
MAJID MOGHAREHABED
$10M - $50M
Restaurants & Catering Services
Eataly is the worlds largest artisanal Italian food and beverage marketplace. Founded in 2007 in Turin, Eataly shares made in Italy on a global scale through high-quality, authentic products and the stories of their local producers. Eatalys goal is to make our guests incisive and informed about how to select high-quality and healthy foods. Our marketplace, interspersed with restaurants and counters, is a learning center. At Eataly, you can enjoy a meal in a restaurant, purchase the ingredients, and learn more through classes, tastings and encounters with producers. We believe that quality can ...be accessible to everyone, and we are dedicated to offering high-quality products at sustainable prices for both consumers and producers. The values and philosophy of Eataly are focused on sustainability, sharing and responsiblity. Over the years, we have expanded across the globe. Today, you can find us in 16 Italian cities and in countries including: Japan, the United States, Brazil, Germany, Turkey and many others. Eat Better, Live Better!
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The following is the career advancement route for Quick Service Restaurant Lead positions, which can be used as a reference in future career path planning. As a Quick Service Restaurant Lead, it can be promoted into senior positions as a Fast Food Assistant Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Quick Service Restaurant Lead. You can explore the career advancement for a Quick Service Restaurant Lead below and select your interested title to get hiring information.