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Description
Position Summary
The Community Manager is fully accountable for all property operations and reports to the Team Leader. The purpose of the Community Manager is to effectively manage and coordinate persons, activities, and available resources in order to accomplish the property objectives set forth by the Team Leader and the property owner. These objectives will include maximizing occupancy levels and property values. In addition, the Community Manager will train associates to assume all duties of the Community Manager in the event of his or her absence.
Primary Accountabilities
Achieve Results
Operational Excellence
6. Ensures that all business and administrative functions are completed in a timely and accurate manner. Such functions include, but are not limited to;
a. rents are collected when due and posted in a timely manner
b. all bank deposits are made immediately and reported to the corporate office on a daily basis
c. approve and submit all invoices to the home office for payment lease files are complete and that leases are being completed properly
7. Submits required reports to home office on a weekly and monthly basis
8. Maintains records of all aspects of management activity on a daily, weekly, and monthly basis
9. Ensure all property under management achieves satisfactory ratings from all local code or housing authority agencies.
10. Ensure all properties are managed and compliant with all local, state, and federal codes, laws rules and regulations, to include, but not be limited to, Fair Housing Act, the Americans with Disabilities Act, the Fair Credit Reporting Act, OSHA, and corresponding local or state level requirements.
11. Ensure all residents enjoy the benefits of living in a property community that is maintained in a professional, timely, and high quality manner at all times.
12. Ensure all resident issues, non-performance or payment, complaints, and related matters are handled and resolved in a highly service oriented and professional matter.
Relationship Management
13. Establish effective communication and favorable relationships with all residents, contractors, and staff working on property.
14. Develop and maintain positive, favorable relationships with all other company staff and departments.
15. Develop and maintain effective relationships with all third party contractors, partners, vendors, and related partners.
16. Develop and maintain effective relationships with all city, county, and state level agencies, safety personnel, housing authorities, and related community partners.
Leadership/Stewardship
17. Represent the organization in a highly professional manner, and uphold the mission and policies of the organization at all times.
18. Manage and ensure the hiring and development of a high performing staff team.
19. Ensure the safety and well being of all residents and staff on property at all times.
20. Ensure all staff are managed consistent and compliant with all local, state, and federal laws, rules and regulations.
21. Ensure all resources of the company are property protected, safeguarded against loss, and utilized consistent with their intended purposes.
Essential Functions
Requirements
Qualifications
Position requires at least three years of experience in the field of on-site property management and one year of experience as a Community Manager, as well as a background in supervision and a successful track record of accomplishments.
2. Computer Skills
3. Work Hours
4. Education/Training
5. Physical Requirements
Bend/Stoop/Squat - Pick up litter; File
Climb Stairs - Inspect and show property
Push or Pull - Inspect and show property; Open and close doors
Reach Above Shoulder - Inspect property; Store/retrieve supplies
Writing/Typing - Corporate and resident communications
Grasping/Turning - Telephone and doorknob use
Finger Dexterity - Operation of office equipment
Over 25 lbs. - Rare need (less than 1% of the time)
20 lbs. – 25 lbs. - Occasional need (1% to 33% of the time)
Less than 20 lbs. - Frequent need (33% to 66% of the time)
Under 10 lbs. - Constant need (66% to 100% of the time)
6. Vision Requirements
7. Driving Requirements
8. Working Environment
Full Time
$62k-75k (estimate)
07/30/2023
05/17/2024
The following is the career advancement route for Area Community Manager positions, which can be used as a reference in future career path planning. As an Area Community Manager, it can be promoted into senior positions as a Commercial Property Manager III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Area Community Manager. You can explore the career advancement for an Area Community Manager below and select your interested title to get hiring information.