Responsible for the facilitation of a client’s transition to independence through the use of strengths-based approach to social work practice; endorsement and application of community resources and the provision of information and referral for services. In addition to providing case management and other family strengthening services, the Family Support Worker advocates for clients in other areas such as education, child-care, housing, employment and court and public systems.

Principal Accountabilities:

• Routinely conduct home visits to observe, assess, document and monitor the conditions, level of functioning, well-being and/or risk of the children and family, and services needed. The home visit assessment includes caregiver interactions, disciplinary techniques, communication styles, child development, and level of nurturing, safety, health, budgeting, nutrition/food preparation and home maintenance, etc.
• Engage families and other supports to assess family’s needs and implement interventions that are goal oriented and achievable. Builds on the strength of the family to assist them in meeting their needs and respond to crisis and stress appropriately. Coordinates and facilitates the provision of family support services to increase life skills. Report incidents of child abuse and neglect, and assist the family in modifying behaviors and/or conditions that contribute to abuse and neglect as necessary.
• Establishes and maintains healthy, professional relationships to assist families in becoming independent of the child welfare system. Develops strategies to build trust and rapport with families and uses it as a basis in creating a plan to achieve goals.
• Collects relevant and accurate information required for reporting to assist in the case management function; Documents detailed client contact records to assist in the compilation of a family history and to document progress or lack thereof towards established goals. Completes all necessary documentation and enters required and relevant information into the Efforts to Outcome (ETO) system/database in a timely manner. Regularly assists in analyzing the collected information and actively participates in team meetings that focus on family assessment, family development planning and service agreement development.
• Regularly maintains relationships with other community agencies, educational institutions, businesses and service providers to advocate for clients. Regularly integrates/links families to informal and formal resources within their community or neighborhood to create natural support systems. Regularly participate in internal and external meetings in spirit of mutual support of families and advocate for needed resources and services and to ensure families are provided with all possible resources available.
• Assist in the development of a plan for social services for Ward 7 residents. Attend community/neighborhood meetings and events to keep abreast of new and/or changing programs, projects and community resources. Regularly maintain relations with other community agencies, educational institutions, businesses and service providers to advocate for clients and needed resources. Serve as a representative of the collaborative at community based events and/or meetings.
• Other duties as assigned

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• Monday to Friday

People with a criminal record are encouraged to apply

Education:

• Bachelor's (Required)

Experience:

• Case management: 2 years (Required)

Work Location: In person