EARN MONEY LLC is a leading provider of financial services and online business solutions. Our mission is to empower individuals and businesses to achieve their financial goals through innovative and reliable services. As we continue to grow, we are looking for a dedicated and dynamic Account Manager to join our team and help us build strong, lasting relationships with our clients.

Job Description:

The Account Manager will be responsible for managing and nurturing client relationships, ensuring client satisfaction, and driving business growth. This role involves working closely with clients to understand their needs, providing tailored solutions, and acting as the main point of contact between the client and our company.

Key Responsibilities:

Client Relationship Management: Develop and maintain strong relationships with clients, understanding their financial goals and business needs. Act as the primary point of contact, providing exceptional service and support.

Client Onboarding: Assist new clients with the onboarding process, ensuring a smooth transition and addressing any initial questions or concerns. Provide clients with detailed information about our services and how they can benefit their business.

Account Growth: Identify opportunities to upsell and cross-sell additional services to existing clients. Work collaboratively with the sales and marketing teams to develop strategies for account growth and client retention.

Issue Resolution: Address and resolve any client issues or concerns promptly and effectively. Coordinate with internal teams to ensure client satisfaction and deliver solutions that meet or exceed expectations.

Reporting and Analysis: Prepare and present regular reports on account performance, including key metrics and insights. Analyze client data to identify trends and opportunities for improvement.

Collaboration: Work closely with other departments, including sales, marketing, and product development, to ensure a cohesive approach to client management and to share feedback that can improve our services.

Client Communication: Regularly communicate with clients through phone calls, emails, and in-person meetings. Provide updates on account status, new services, and other relevant information.

Qualifications:

Bachelor’s degree in Business, Marketing, Finance, or a related field

Proven experience as an Account Manager or in a similar client-facing role

Strong understanding of financial services and online business solutions

Excellent communication and interpersonal skills

Ability to build and maintain strong client relationships

Strong problem-solving skills and attention to detail

Ability to manage multiple accounts and prioritize tasks effectively

Proficiency in CRM software and Microsoft Office Suite

Benefits:

Competitive salary and performance-based bonuses

Health, dental, and vision insurance

401(k) retirement plan with company match

Paid time off and holidays

Professional development opportunities

Flexible working hours

Job Types: Full-time, Contract

Pay: $22.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Commission pay
• Yearly bonus

Ability to Relocate:

• Beverly Hills, CA: Relocate before starting work (Required)

Work Location: In person