Come build the next-gen fintech at Zelle®, where we’re relentlessly focused on empowering prosperity in all its forms. From fast money movement for over 100 million people who can access Zelle® directly through their banking app to new account opening and beyond – we make a difference in the lives of consumers and businesses every day and enable them to live their best financial lives. And we’re only getting started. With a new, state-of-the-art HQ opening this year in Scottsdale, AZ – plus growing presences in San Francisco and Chicago – we’re entering our next big chapter. Make your mark on what’s next in fintech with Zelle®. Overall Purpose This position assists in the design and maintenance of both the hardware and software necessary for a hardened computer network. Provide high level technical analysis with a specialty in Local Area Networks (LANs) or Wide Area Networks (WANs). Focus on network design, performance, maintenance, problem resolution and hardware configuration Essential Functions Assist in design, configuration, testing, and maintenance of LAN/WAN equipment and related services for Web support Identify, diagnose, and resolve complex network problems and assist/train junior staff Assist in the selection of network devices and policies that adhere to Security guidelines Create and maintain comprehensive documentation for all implemented networks Maintain and support company’s LAN/WAN environment and Web Hosting Services Daily maintenance, problem resolution and hardware configuration Perform maintenance of all Firewalls and attend Firewall Review Board meetings Participate in 24x7 on-call rotation and act as an escalation point for junior staff Obtain and maintain required certifications Assist in the definition and policy making of network and security protocols. Comply with all security policies and procedures, to ensure that the highest level of system and data confidentiality, integrity and availability is maintained. Minimum Qualifications Education or experience equivalent to a bachelor’s degree in computer science or engineering Minimum 5 years relevant work experience. Current CCIE (Cisco Certified Internetwork Expert) or JNCIP (Juniper Networks Certified Internet Professional) certification. Hands-on experience implementing and administrating network devices, setting and maintaining policies and rights within a network environment Extensive knowledge with the following equipment or disciplines: Firewalls Content Switches/Load Balancers Cisco and HP network switches Cisco routers Cisco VPN Juniper equipment Dell servers Strong understanding of Data Center technologies, securing local and remote networks and routing protocols (i.e. BGP, OSPF, EIGRP) and common network monitoring and security utilities A thorough understanding of the OSI network model, Ethernet, and TCP/IP networking Basic understanding of virtualization and its impact on network designs. Familiar with ESX and vSwitch technology. A practical level of experience implementing and administrating common TCP/IP-based services, including DNS, DHCP, HTTP, HTTPS, SFTP, SSH, SSL, SMTP, etc. Troubleshooting focused on determining hardware vs. software, hardware vs. firmware, software vs. operating system, network vs. application/systems, and patterned vs. non-repeatable problems Ability to prioritize and multitask Willingness to learn new technologies and maintain industry knowledge Excellent oral and written communication skills Excellent interpersonal skills Preferred Qualifications Additional education and/or experience is preferred. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor. Physical Requirements Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation. Some of the Ways We Keep You Healthy & Happy All the benefits you expect… Healthcare Coverage - Competitive medical, dental, and vision plans as well as pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses. Income Protection – Life & Disability Insurance options ensuring financial coverage for you and your family. 401(k) Retirement Plan - Featuring a 100% Company Safe Harbor Match on your first 5% deferral immediately upon eligibility. Work Life Management – Generous and flexible paid time off benefits for when you’ll need to take some time away from work to care for yourself or a loved one. Health & Wellness Program – An award-winning program designed to take a personalized, interactive approach to empower you to live your healthiest life. Employee Assistance Program – Resources and tools to help you and your family find a solution to whatever life throws at you. And some you might not… Tuition Benefits Program Dependent Scholarship Program Employee Referral Bonus Legal Services & Credit Counseling Pet Insurance Charitable Giving Matching Program Employee Resource Groups All full-time, regular Early Warning employees (as defined in company policy and based on state laws and regulations) are eligible for the benefits. Early Warning Services is an Equal Opportunity employer. All qualified applicants and employees will receive consideration for employment without regard to race, color, religion, religious creed, ethnicity, ancestry, national origin, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, citizenship, ancestry, disability, veteran status, genetic information or any other characteristic protected by law.