Description

Job description

Eagle Fire Inc is looking for a results-driven sales representative to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer to boost top-line revenue growth, customer acquisition levels and profitability. Must have prior fire alarm/fire industry knowledge! NICET certification desired.

POSITION SUMMARY:

Acts as the primary contact for the Region’s existing and potential customers. Responsible for ensuring customer satisfaction with delivered services, prospecting

for new customers, and expanding service opportunities. Secures a sufficient and expanding sales base to meet established goals of the Region.

DUTIES AND RESPONSIBILITIES:

• Initiates, proposes, and closes on renovation/up-fits, inspection, service, repair, small contracts and monitoring sales, including maintaining a suitable backlog of work proportional to existing service capacity and staffing.
• Actively pursues new customer opportunities through calling efforts, group presentations and introductory correspondence.
• Prepares, oversees, and coordinates the timely preparation of all proposals for inspection and service work within assigned area, ensuring uniform compliance with Company policy, procedure, and financial objectives.
• Acts as the primary contact with customers within assigned area, resolving service problems, identifying opportunities for expanded services and ensuring overall satisfaction with delivered services.
• Responsible for the maintenance and storage of sales documentation in database as required.
• Responsible for tracking and reporting sales as required by the EVP of Sales.
• Maintains focus on marketing areas as assigned.
• Maintains sales production volume to support Region’s targets and objectives through sales and marketing of the assigned territory.
• Conducts annual review, audit and assessment of customer accounts when directed within standard guidelines prior to account renewal.
• Provides support and follow up to field personnel regarding the preparation of cost estimates, proposals, submittals, drawings, and other materials directly related to the delivery of services to the customer.
• Required to participate in pre-job start-up meetings to ensure compliance with completion of proposed work and prepares change order quotations as necessary.
• Follows up on change order quotations to ensure timely acceptance

JOB SPECIFICATIONS

• Must exhibit characteristics consistent with encouraging Team concept.
• Must possess excellent written and oral communication skills.
• Must possess a practical knowledge of fire protection codes and standards.
• Must possess the ability to read and interpret construction documents and shop drawings.
• Must provide quality customer service.
• Must be a self-starter and possess the ability to work alone.
• Must possess excellent organizational skills.
• Must handle multiple projects and identify priorities.
• Must interact well with all levels of individuals, internally and externally.
• Must maintain a positive and professional demeanor.
• Must possess the ability to handle change, resolve conflict and solve problems as they arise with minimal direction.
• Must possess excellent computer skills to include Microsoft Office Professional programs and applicable database programs

BENEFITS

• 401 K
• Dental Insurance
• Direct Deposit
• Employee Assistance Program
• Flexible Spending Accounts
• Holidays Paid
• Life Insurance
• Long Term Disability Insurance
• Medical Insurance
• NICET Test reimbursement
• PTO
• Short Term Disability Insurance
• Tuition Reimbursement
• Uniforms Provided
• Vision Insurance

Qualifications