Our growing insurance agency is looking for a full-time Customer Service Representative to add to the team.

As a Customer Service Representative, you will use your strong communication skills to answer calls and properly handle customer inquiries, explain insurance coverage, and update policies.

Job Description:

- Providing Customer with Certificate of Insurance

- Retaining Customers for the Agency

- Assist with the Trucking Department

- Collecting Payments

- Data Entry

- Strong understanding of commercial insurance

- Analyze customer's complaints and recommend solutions.

- Understand the company's insurance policies and products

- Communicate changes or adjustment in policies to clients.

Job Requirements:

- Positive attitude

- Good customer service skills or prior experience

- 2-3 years experience with Insurance

- Demonstrated timely, consistent job attendance history

- Solid computer, grammar, and multi-tasking skills

- Strong attention to detail, time management and decision-making skills

- Must be comfortable working in a fast-paced/ high volume calls

Salary:

-Hourly Commission Bonus

- In addition to competitive base wage to start, you will enjoy commissions bonus and a comprehensive benefit package that includes:

- Medical Plans & Paid Holidays

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• On-the-job training
• Paid time off

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Experience:

• Insurance: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person