Job Title: Small Engine Technician - E&H Ace HardwareAre you a skilled technician with a passion for outdoor power equipment? Join our passionate team at E&H Ace Hardware, where we have redefined the world of hardware retail and customer service. As a Small Engine Technician, you will play a crucial role in providing expert repair and maintenance services, ensuring our customers' outdoor equipment operates at its best.
Why Join Us:
1. A Legacy of Excellence: E&H Hardware Group has been a trusted name in the industry since 1959. We are proud to be affiliated with Ace Hardware Corporation, recognized as America's premier hardware wholesaler. Be a part of our rich heritage and carry forward our tradition of exceptional service.
2. Customer-Centric Culture: We believe in going above and beyond to exceed customer expectations. As an Outdoor Power Equipment Technician, you will be at the forefront of ensuring our customers' outdoor equipment is in top-notch condition, enabling them to tackle their outdoor projects with confidence.
3. Boundless Opportunities: With 32 Ace Hardware stores across Ohio, your growth potential knows no bounds. We value your technical expertise and offer ample opportunities for professional development and advancement within our organization.
Responsibilities:
1. Equipment Repair and Maintenance: Diagnose and repair a variety of outdoor power equipment, such as lawnmowers, chainsaws, trimmers, and leaf blowers. Perform routine maintenance tasks, including oil changes, filter replacements, and tune-ups to ensure optimal equipment performance.
2. Customer Service Extraordinaire: Provide friendly and knowledgeable customer service, addressing customer inquiries, and explaining repair processes and recommendations clearly.
3. Technical Expertise: Utilize your technical knowledge to troubleshoot and resolve equipment issues efficiently and accurately. Stay up-to-date with industry trends and technological advancements in outdoor power equipment.
4. Parts Management: Identify the need for replacement parts and order them promptly to complete repairs in a timely manner. Keep accurate records of equipment repairs and parts used.
5. Safety Compliance: Adhere to safety guidelines and protocols while performing repairs and maintenance tasks. Ensure a safe working environment for yourself and your colleagues.
Qualifications:
- Technical Proficiency: You should possess strong technical skills in diagnosing and repairing outdoor power equipment. Previous experience as an outdoor power equipment technician or a related field is preferred.