2 Technical Support Specialist I (Part-Time) Jobs in Livonia, MI
E & E Tech is Hiring a Technical Support Specialist I (Part-Time) Near Livonia, MI
Job Description
Job Title: Technical Support Specialist I, Part-Time
Reports To: Director of Technical Operations
FLSA Status: Non-Exempt
Location: Livonia, MI and Client Locations
Schedule: Flexable
Job Summary
E & E Tech is a leading Managed Service Provider with headquarters in Livonia, MI. Serving a nationwide client base, we keep organizations safe, secure, and efficient with our expert IT capabilities. From security and hardware to unified communications and new technology installations, our specialists keep our clients covered.
The IT Support Technician role is the cornerstone of E & E Tech, being the first line of support any customer will encounter. The position requires a customer-centric mindset. The company is focused on providing an incredible customer experience, not just behind-the-scenes technology support. As a technician, you will be part of a team and collaborate regularly, while having a mix of hands-on, detail-oriented work. We do not apply band-aids at E & E Tech; we provide long-term solutions to our clients.
Detailed Responsibilities
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners
- Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing technical support across the company (this may be in person or over the phone)
- Setting up accounts for new users
- Repairing and replacing equipment as necessary
- Testing new technology
Position Requirements & Competencies
- Network Understanding
- Windows 10/11
- Windows Server Understanding
- Microsoft Office
- Office 365
- Mac OSX
- Desktop/Laptop Support
- Strong troubleshooting skills
- Ability to work independently and collaboratively
- Excellent communication and customer service skills
- Technical aptitude and service skills
- Utilize a ticketing system to document
- Must have reliable and insured transportation with a clean driving record
Advancement opportunities are available for those interested in growing in the field. There are various position advancements based on performance.
Job Summary
Part Time
$52k-67k (estimate)
04/27/2024
06/25/2024
The job skills required for Technical Support Specialist I (Part-Time) include Technical Support, Troubleshooting, Customer Service, IT Support, Microsoft Office, Installation, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist I (Part-Time). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist I (Part-Time). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Specialist I (Part-Time) positions, which can be used as a reference in future career path planning. As a Technical Support Specialist I (Part-Time), it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist I (Part-Time). You can explore the career advancement for a Technical Support Specialist I (Part-Time) below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Specialist job description and responsibilities
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
02/25/2022: Altoona, PA
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
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Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.
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A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
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Technical support specialists provide computer support for organizations or businesses.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Specialist jobs
The minimum education requirement for a technical support specialist role can vary from position to position.
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Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
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To become tech support, at minimum, an associate degree or certification with on-the-job training.
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Step 3: View the best colleges and universities for Technical Support Specialist.
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