Durham County Government employs approximately 1,900 employees that work towards providing needed services throughout the community. With a wide array of services, Durham County Government is at the heart of a rapidly growing and diverse area offering residents, employees and visitors exciting opportunities to live, work, grow and play.

GENERAL DESCRIPTION:

The purpose of this position is to provide clerical support to the Justice Services Department (JSD) during the evening hours Monday through Thursday 5:00 PM to 8:30 PM. Performs difficult skilled clerical and routine technical and administrative work, does related work as required.

Work is performed under general supervision. Supervision may be exercised over subordinate clerical personnel.

DUTIES AND RESPONSIBILITIES:

The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary.

• Answer, screen and forward calls to staff.
• Receive and distribute incoming mail, and other materials.
• Greet and direct clients and visitors that enter our facility and refer all major questions or complaints to management.
• Key class attendance in the Justice Services Department client database.
• Process client certificates of completion, perform data entry operations along with document maintenance needs.
• File documents in client files daily.
• Provide clerical support to JSD staff.
• Maintain an inventory of office supplies for distribution and reordering.
• Prepare and set up meeting rooms as needed and perform other duties as assigned.
• Performs related work as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Skilled in the use of multi-line telephone operation.
• Must be able to operate standard office equipment with an experienced knowledge of Microsoft Office Package and Outlook.
• Advance knowledge of standard office practices, processes, functions, procedures, and equipment.
• Must display the ability to provide and deliver professional, helpful, and high-quality customer service to all clients, customers, contractors, and vendors of Justice Services Department.
• Able to establish and maintain effective working relationships with other employees and the general public.
• Must display the ability to understand and follow oral and written instructions well.
• Ability to understand and follow oral and written instructions.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

• Any combination of education and experience equivalent to graduation from high school supplemented by courses in typing and office procedures and two years experience in clerical or general office work.

AMERICANS WITH DISABILITIES ACT COMPLIANCE:

Durham County is an Equal Opportunity Employer. ADA requires Durham County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

Durham County Government is an Equal Opportunity Employer