Performs intermediate-skilled administrative support work, providing administrative support to department staff, receiving and processing incoming calls and visitors, preparing and maintaining detailed and/or confidential records and files, typing a variety of documents, and preparing reports; does related work as required. Work is performed under the limited supervision of the assigned supervisor. Supervision may be exercised over assigned clerical personnel.

• Answers routine correspondence for the supervisor independently. (10%)
• Makes appointments and sets up meetings. (5%)
• Applies concepts, establishes formats, and enters text into software applications for a variety of documents, such as letters, memoranda, technical and statistical reports, data for publication, specifications, and/or meeting minutes. (10%)
• Interprets departmental and City policies and procedures for employees and the public. (5%)
• Performs a variety of financial and special fund record-keeping. (10%)
• Reviews and checks records, forms, and other documents for accuracy, completeness, and conformance to rules and regulations. (5%)
• Assists in the development of office procedures. (5%)
• Collects information from a variety of sources and compiles data for special and periodic reports. (10%)
• Ability to print, retrieve, modify, and store all text. (5%)
• Prepares agendas, and takes and transcribes meeting minutes. (5%)
• Posts a wide assortment of information to records. (5%)
• Interview visitors. (5%)
• Takes and transcribes dictation and types correspondence. (5%)
• Supervises the maintenance of filing systems and/or departmental libraries. (5%)
• Sets up and supervises the maintenance of filing systems. (5%)
• Operates a variety of office machines. (5%)

General knowledge of standard office practices and procedures, equipment, and administrative techniques; general knowledge of business English, spelling, and arithmetic; ability to interpret and apply policies and procedures; ability to make difficult arithmetic calculations and to set up complex forms and statistical tables; ability to type, take, and transcribe accurately at a reasonable rate of speed; ability to supervise assigned staff; ability to establish and maintain effective working relationships with others; ability to work independently in the absence of specific instruction; ability to meet the public effectively.
Education/Experience:
Graduation from high school or equivalent.
Physical Demands:
1. The physical activity of this position includes:

• Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.
• Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position. This factor is important if it occurs to a considerable degree and requires the substantial use of upper extremities and back muscles.
• Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.
• Grasping: Applying pressure to an object with the fingers and palm.
• Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of the fingertips.
• Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Hearing: Perceiving the nature of sounds at normal spoken word levels with or without correction. Ability to receive detailed information through oral communication, and to make fine discriminations in sound, such as when making fine adjustments on machined parts.
• Repetitive Motions: Substantial movements (motions) of the wrists, hands and/or fingers.

2. The physical requirements of this position:

• Office Environment Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Office environment work involves sitting most of the time. Jobs are categorized as office environment if walking and standing are required only occasionally and all other Office Environment Work criteria are met.

3. The visual acuity requirements including color, depth perception and field of vision:

• The worker is required to have close visual acuity to perform one or more of the following: preparing and analyzing data and figures; accounting; computer terminal; extensive reading;
• The worker is required to have visual acuity to perform one or more of the following:

4. The conditions the worker will be subject to in this position:

• None: The worker is not substantially exposed to adverse environmental conditions (such as in a typical office or administrative work environment).

Special Requirements/Additional Information:

• Valid driver's license
  Must pass intermediate level PC applications (Word, Excel) test upon hire
  Four (4) years progressive experience as Office Assistant
  Accurately type 45 words per minute

Drug screening, criminal background, and a POET (post offer employment testing) are required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The City of Gastonia is committed to creating and maintaining a work environment that is inclusive, equitable and welcoming. We value diversity and promise to honor your experiences, perspective and unique identity. 
The City of Gastonia is an Equal Opportunity Employer - M/F/H