Administrative Assistant– Beard Center for Student Success, School of Business

Salary: $23.88/hour
Benefits: Generousbenefits include paid time off including holidays and vacation, retirementmatch, and tuition remission for employee and dependents. Details at www.duq.edu/benefits
Location: School of Business
Position Status: Full-time
Hours: Varied
Position Number: 000445/30-405
FLSA Status: Non-exempt

POSITION SUMMARY:

Highly skilled administrative positionproviding technical and clerical support for the various functional areaswithin the Beard Center for Student Success (CSS). As such, the position is expected toconduct a wide range of activities to ensure efficient operations of the CSSand successful achievement of excellent customer service and student supportinitiatives. As the primary customer service representative for the CSS, thisposition serves as the first point of contact and requires extensiveinteractions with CSS staff, faculty, students and the public on a daily basis.As such strong written and verbal communication skills, organizational andinterpersonal skills are a necessity. 

DUTIES ANDRESPONSIBILITIES:

Serves as the first point of contact for the CSS, answering the CSSphone and emails and directing inquiries to the appropriate person ordepartment

Followsup with phone calls, emails, and official written communication

Interfaceswith staff, faculty, students, and visitors to the CSS in a professional andconfidential manner

Processesprocurement card reports for CSS staff

Providesadministrative and back-office support to CSS staff including:

Preparing meeting minutes

Assisting success coaches in updating student information in Banner

Drafting student standing letters

Preparing mailings

Other duties as assigned

Assistswith the coordination of CSS initiatives and events including reserving rooms,ordering food, printing agendas, etc.

Coordinatesthe Beta Gamma Sigma Induction Ceremony

CoordinatesCommencement activities for the School of Business

Supervisesstudent workers assigned to the CSS

Preparesthe common final exam schedule

Maintainsshared Outlook calendars

Annuallyupdates documents including curricular overviews and semester schedules formaster’s programs

Processessupply requisitions

Overseesorganization of work-rooms, storage rooms and maintenance of office equipment

Servesas a back-up to the Student Support Specialist

Performsrelated duties as assigned by supervisor

Completes other duties as assigned

REQUIREMENTS:

Minimum qualifications:

Associate’s degree froman accredited institution and 3-5 years ofadministrative experience.

Excellent written and oral communication skills to assure superiorcustomer service and a positive overall impression of the School

Exceptional interpersonal skills; able to interact effectively withdiverse constituencies, including faculty, staff, students and the generalpublic

Highly organized and detail-oriented to ensure a high-quality workproduct

Excels at multi-tasking and able to work with distractions

Experience and training in an office environment, with knowledge,skills and abilities required to perform the essential job functions. Thisincludes demonstrated proficiency with current Microsoft Office Suite: Word,Excel, PowerPoint, Teams, Access, and Publisher as well as Outlook e-mail

Event planning experience

A validdriver’s license in good standing.

Preferred qualifications:

Bachelor’sdegree from an accredited institution.

Alternately,the successful candidate may possess any equivalent combination of experienceand training, which provides the knowledge, skills and abilities required toperform the essential job functions. This includes, but is not limited to, thefollowing:

Willingness and ability to learn various University systems (Banner,Cognos, Slate, Canvas, Chrome River, etc.)

Capacity to work with minimal supervision and make effectivedecisions

Willingness to take ownership ofinitiatives to modify and improve procedures

Commitment to engaging with colleagues in a collaborative, respectfuland collegial manner

A strong work ethic and punctuality

Commitment to the University’s values of diversity, equity and inclusion, andrecognition of the importance of treating each individual with dignity andrespect consistent with the University’s Mission. Demonstrated experience with, andunderstanding of, the broad diversity of the University community (students,faculty, staff and others).\

Ability toestablish and maintain effective working relationships with the UniversityCommunity.

Ability and willingness to contribute actively to the mission of the Universityand to respect the Spiritan Catholic identity of Duquesne University. Themission is implemented through a commitment to academic excellence, a spirit ofservice, moral and spiritual values, sensitivity to world concerns, and anecumenical campus community.

APPLICATIONINSTRUCTIONS:
Applicants are asked to submit a cover letter, resume, and contact informationfor three professional references.
Catholic in its mission and ecumenical in spirit, Duquesne University valuesequality of opportunity as an educational institution and as an employer. Weaspire to attract and sustain a diverse faculty and staff that reflectscontemporary society, serves our academic goals and enriches our campuscommunity. We particularly encourage applications from members ofunderrepresented groups and support dual-career couples through our chartermembership in thisregion's HERC (http://www.hercjobs.org/oh-western-pa-wv/).
We invite applicants for this position to learn more about our university andits Spiritan heritage by visiting http://www.duq.edu/about/mission-and-identity/mission-statement.Those invited to campus for an interview may be asked about ways in which theysee their talents contributing to the continued growth of our community andfurthering its mission.
Duquesne University was founded in 1878 by its sponsoring religious community,the Congregation of the Holy Spirit. Duquesne University is Catholic inmission and ecumenical in spirit. Motivated by its Catholic identity,Duquesne values equality of opportunity both as an educational institution andas an employer.