SUMMARY

The Billing Assistant, Settlement is a highly organized and customer service oriented position that involves communicating with customers and finalizing invoices due to internal and external customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Applies industry terms and concepts.
• Provides Customer Service to both internal and external customers by applying interpersonal communication techniques. Investigate and resolve customer inquiries concerning billing or credits memos.
• Compiles data, compute fees and charges, and review paperwork to ensure completeness.
• Sorts, records, proofs, and prepares items for payment and invoicing purposes.
• Organizes process and prepare relevant records for imaging and archiving.
• Uses computer to enter, access and retrieve customer data. Use alpha and numeric keyboarding skills to perform data entry.
• Uses basic business math skills to compute record and verify financial transactions and maintains records.
• Examines pertinent information to determine accuracy of customers' account, and reconciles any discrepancies in records and accounts.
• Notifies customers and appropriate personnel of findings, adjustments, and recommendations, such as credit to customers' accounts or adjustment to customers' bills.
• Performs various clerical duties in accordance with the established office procedures. This may include filing and the operation of general office machines (e.g. fax, copy, and adding).
• Motivates and supports co-workers, integrate and promote the Company Values into daily actions and interactions (Integrity, Innovation, Teamwork, Dedication and Respect).
• Researches, communicates and finalizes balance due invoices with internal / external customers.

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MINIMUM QUALIFICATIONS

Education and / or Experience

High school diploma or equivalent. 6 months of customer service experience with an emphasis in Accounts Payable or Accounts Receivable

Computer Skills

Microsoft Office, and 10 key proficient

Language Skills

English (reading, writing, verbal)

Mathematical Skills

Intermediate

Certificates, Licenses, Registrations or Professional Designations

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PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee uses his / her hands to finger, handle or feel objects, tools or controls;

reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. The employee also regularly lifts and / or moves objects up to 10 pounds.

Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and automobile.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals.

The noise level in the work environment is usually low to moderate.

For this position, the expected base pay is : $16.00 - $21.50 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources.

DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

Last updated : 2024-04-26