Client Notes For The Position =. Required: Minimum 3 years of document control experience, Experience with ISO9001, ISO17025 or CQMS. Desired Skills. Experience must demonstrate knowledge of document control, revisions, and overall maintenance as well as editing, and/or authoring SOPs and maintaining training documents. Proficient in all Microsoft business applications such as Outlook, Excel, PowerPoint, and Word. Ability to read, write, and comm...
Position’s Contributions to Work Group. . Data Scientist role to develop and deliver analytics models for Client equipment condition monitoring for the enterprise, and for aftermarket solutions for customers and dealers. Condition monitoring models include failure prediction, remaining life estimation, service interval extension, and component risk models. Methods include machine learning, deep learning, statistical and rule-based models, and oth...
Position’s Contributions to Work Group. . Identify training and developmental needs and drive suitable training initiatives that deliver on our brand promise. Responsible for the development of effective training process, curriculum, knowledge articles that deliver a world-class customer experience. Will lead training efforts for our Client Digital Support/Contact Center Operation and will partner with 3rd party contact centers in leading new pro...
Position’s Contributions to Work Group. . Managing, execute and support the development, analysis and growth of ALI Dealer and Client Field Team “Engagement Analytics.”. Much like a marketing analytics position, this business analyst will be responsible for monthly attendee metrics, developing analysis to identify and understand attendee trends with a goal to increase attendance. Reason/motivation for request. . Our department’s interaction with ...
Position’s Contributions to Work Group. . Resource will be responsible to work with Client clients to stand up various projects and programs, from business transformation to shop improvements. Resource will build rapport with project team and stakeholders to ensure client satisfaction. Typical task breakdown. Defining and maintaining project management and process standards. Partnering with Enterprise teams to ensure alignment with Enterprise str...
Position’s Contributions to Work Group. . Identify training and developmental needs and drive suitable training initiatives that deliver on our brand promise. Responsible for the development of effective training process, curriculum, knowledge articles that deliver a world-class customer experience. Will lead training efforts for our Client Digital Support/Contact Center Operation and will partner with 3rd party contact centers in leading new pro...
Role. More specific title would be a Knowledge Specialist. Other titles are Content Writer, Contact Center, Trainer, Teacher. provide self help contents. monitor data. Top Skills. Knowledge of Microsoft Word, PowerPoint (intermediate) and Excel. Content writing skills*** A MUST HAVE. Contact center experience is a must Salesforce is a plus. Experience. Call center experience. Customer service background a plus. Experience analyzing data via Power...
Position’s Contributions to Work Group. . Serve as a project coordinator working with technical leads on projects. Responsible for maintaining Microsoft Project Plans. Coordinating meetings, driving action items, thinking analytically. Typical task breakdown. . Control meetings. . Collecting updates. . Taking action items. . Plan analysis. Interaction with team. . Frequent- Email, MS teams, in person. Work environment. . In the office and at home...
Position’s Contributions to Work Group. . Identify training and developmental needs and drive suitable training initiatives that deliver on our brand promise. Responsible for the development of effective training process, curriculum, knowledge articles that deliver a world-class customer experience. Will lead training efforts for our Client Digital Support/Contact Center Operation and will partner with 3rd party contact centers in leading new pro...
Location. Hybrid,3X a week in office/Peoria. Open to relocation candidates. Dept overview. This is more of a business analyst position .Resp for 3 apps used for dealers globally. They support service (SOC) certified rebuild app, calculator web. Receive the service data for machine. Role. Support prod owner to understand requirements and create them in azure devops. Help in writing acceptance criteria and test scripts for UAT testing during. each ...
Position’s Contributions to Work Group. . This position is a Project Manager in the Genset Packaging team. In this role you will develop collaborative relationships with engineering teams, customers, dealers, suppliers, and other functional groups to ensure project goals are achieved. A Project Manager is responsible to manage all activities necessary to meet the customer's expectations for quality, cost, and delivery of a Project. Genset Package...
