Company Overview

The Patch Boys was established to provide homeowners a trustworthy, reliable drywall patching service. After spending years in the construction industry, the founders of The Patch Boys noticed that many general contractors, larger construction companies, and the average handyman service wouldn’t typically take on small drywall and ceiling repair jobs. Many homeowners had nowhere to turn for professional, reliable help fixing the various holes, dings, and dents that inevitably occur in their homes. With this knowledge and industry experience, The Patch Boys set out to meet this need and become one of America’s most trusted drywall repair companies.

In 2022, Drywall of South Florida began their journey as a franchise partner of the brand, providing homeowners with peace of mind and honest, professional drywall patching, repair, and installation services. We are family owned and operated and live in the community we serve. Our customers choose us time and time again because of our honesty, quality workmanship, and respect for you and your home.

We’re proud to offer our community a better home repair company..

```Job Summary```

The Sales and Operations Manager is a key member of The Patch Boys team who is responsible for leading the day-to-day operations. This individual must quickly be viewed as a leader in the space; working collaboratively with all team members, clients, and our sister brands to drive revenue, maximize gross profit dollars, and help create a roadmap for our future.

Essential Functions:

· Drive top line revenue by performing in-home and virtual estimates.

· Lead a team of technicians as they respond, perform repairs, and communicate with our clients.

· Manage the day-to-day operations of the business, while building a vision towards the future.

· Develop relationships with clients and contractors throughout the drywall industry.

· Protect the profitability of the business by managing payroll and cost of materials

Key Responsibilities and Metrics:

· Schedule and assign a team of technicians to perform home repairs

· Communicate with clients via phone, text and email

o Be available a minimum of 40 hours each week during operating hours

· Schedule, build and finalize estimates using our CRM system; Jobber

o Schedule and perform a minimum of 10 estimates each week with a close rate of 40%

· Organize and manage the Job Schedule as to optimize technician payroll

o Technician payroll not to exceed 30% of revenue in any given month

· Oversee jobs, issue resolution, engagement of field teams and our clients

o Maintain a review score of 90% on Google, Angi and other LEAD Generation platforms

· Manage Cost of Materials and Small Tools accounts and identify opportunities to reduce waste

o Cost of Materials should not exceed 10% and Small Tools should not exceed 2% of revenue in any given month

· Identify opportunities for teammate growth and education

· Ensure jobs are completed to client satisfaction, invoices are provisioned payments are collected within 5 days of invoice date

· Assist with drywall installation, repairs, painting, and other home services as needed

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Travel requirement:

• No travel

Application Question(s):

• Do you have a valid drivers license and with a good driving record?

Language:

• Spanish (Preferred)

Ability to Relocate:

• West Palm Beach, FL 33411: Relocate before starting work (Required)

Work Location: Hybrid remote in West Palm Beach, FL 33411