We are looking for a Program and coordinator Assistant to join our team and provide a variety of administrative duties in order to help our team complete projects on-time and within budget.

Program Assistant responsibilities include answering phone calls, responding to emails and scheduling meetings.

Ultimately, you will work on several projects at once and provide support for different departments as needed.

Under the direct supervision of the Executive Director this position provides administrative and project support for the Executive Director. In addition to making copies of board meeting packages, reports for directors.

This individual will also assist Executive Director in setting up appointments, membership management, typing, filing and scheduling, minute taking, performs duties such as, obtaining supplies, coordinating direct mailings, help in events and working on special projects.

Essential Functions

1. Use CRM to manage membership growth.

2. Outreach to membership to renew membership, as well as potential members.

3. Respond to member questions and assist with member concerns.

4. . Assist with Research Projects

6. Assist with Registration at all events.

7. Training Programs

8. Provide information at community events

9. Set up at Events

10. Order all materials necessary for setup

Specialized Skills:

• Strong organizational abilities including planning, delegating, program development and task facilitation

• Strong oral and written skills

• cold-calling, follow-up, tracking calls, recruitment

• Solid, hands-on, budget management skills

• Problem-solving, conflict resolution, and multitasking skills

• Experience using CRM and other event-planning software

• Competency in Microsoft applications, Asana, Canva, G Business Suite, WordPress, event management software

• Competency utilizing virtual platforms, such as Zoom, Google Meets, WebEx

• Competency using e-mail marketing tools, such as Constant Contact and MailChimp • Understanding of social media platforms and management

• Previous experience with nonprofit organizations

Travel Travel is expected for this position up to 25%.

Required Education and Experience

1. High school diploma.

2. Three (3) years of administrative experience.

3. Three (3) year of customer service experience

4. Two (2) years of phone outreach experience

5. Bilingual - Spanish

Preferred Education and Experience

1. Associate’s degree.

2. Five (5) years of related experience.

3. Three (3) years of administrative experience.

4. Three (3) year of customer service experience

5. Two (2) years of phone outreach experience Additional Eligibility Qualifications

1. Non-profit organizations experience a plus

2. Event planning and coordinating a plus

Job Type: Full-time

Salary: $20.00 - $24.00 per hour

Schedule:

• 8 hour shift

Work Location: In person