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Job Description - Product Support Specialist (2108444) **Job Description**
Product Support Specialist - 2108444 **Description**
was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at for more information.
**D.R. Horton, Inc.** is currently looking for an Product Support Specialist in the Secondary Marketing Department. The right candidate will support the department and company in daily operations and maintenance of resources.
**Essential Duties and Responsibilities** include the following. Other duties may be assigned.
* Review and approve exception requests
* Save program and investor guidelines
* Distribute required company notifications and documentation to investors
* Maintain a company-wide program and resource database
* Maintain department resources within shared drive
* Maintain fee set ups and investor, product and DPA codes in Loan Origination System (LOS) and other locations
* Assist Product Specialists and Senior Product Specialists with new investor and program roll outs and investor announcements
* Develop working knowledge of all DHI department functions
* Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
**Qualifications**
**Education and/or Experience**
* High school diploma or general education degree (GED)
* One to three years of experience in a customer service related field
* Strong attention to detail and organizational skills
* Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
* Proficiency with MS Office applications
**Preferred Qualifications**
* Bachelor's degree from four-year college or university preferred
* Strong communication skills
* Ability to multi-task
* Self-motivated
Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
* Medical, Vision and Dental
* 401(K)
* Employee Stock Purchase Plan
* Flex Spending Accounts
* Life Insurance
* Vacation, Sick, Personal Time and Company Holidays
***Build YOUR future with D.R. Horton, Americas Builder. #WeBuildPeople2***
us on social media @hortoncareers for an inside look at our company and connect with us on LinkedIn for up to date job listings!
LinkedIn, Twitter, Facebook, Instagram
**Job**
: Financial Services **Primary Location**
: TX-Austin **Organization**
: Mortgage **Schedule**
: Full-time **Job Posting**
: Dec 17, 2021, 10:44:43 PM
Full Time
$56k-78k (estimate)
04/29/2024
05/12/2024
continentalhomes.com
Wauseon, OH
100 - 200
The following is the career advancement route for Product Support Specialist positions, which can be used as a reference in future career path planning. As a Product Support Specialist, it can be promoted into senior positions as a Technical Customer Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Product Support Specialist. You can explore the career advancement for a Product Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Product Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Product Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Product Support Specialist job description and responsibilities
Product support specialists work as part of the technical team to create optimum customer satisfaction, leading to long term relationships.
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Sometimes product support specialists also do training sessions, assist with product launches, or complete support on-site.
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Develop knowledge bases and FAQs for product support activities.
01/24/2022: Las Vegas, NV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Product Support Specialist jobs
Use tools that boost speed and efficiency.
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Measure and analyze customer feedback.
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Listen, understand and take action.
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Step 3: View the best colleges and universities for Product Support Specialist.