```Overview```
We are seeking a friendly and outgoing individual to join our team as a Host/Host. As the first point of contact for our guests, you will play a crucial role in providing exceptional hospitality and ensuring a positive dining experience. If you have a passion for customer service and enjoy working in a fast-paced restaurant environment, we would love to hear from you.

```Responsibilities```
- Greet guests with a warm and welcoming demeanor
- Seat guests and provide them with menus
- Assist in managing waitlists and reservations
- Maintain cleanliness and organization of the host/host station
- Answer phone calls and assist with inquiries
- Communicate effectively with both guests and team members
- Provide accurate wait time estimates to guests
- Collaborate with servers to ensure smooth seating and dining process
- Handle guest complaints or concerns with professionalism and empathy

```Skills```
To excel in this role, you should possess the following skills:
- Strong hospitality skills with a focus on providing excellent customer service
- Familiarity with Open Table, Tock POS system
- Previous experience in food service or hospitality industry is preferred
- Ability to multitask and work efficiently in a fast-paced environment
- Excellent phone etiquette and communication skills
- Strong problem-solving abilities to handle guest issues effectively
- Ability to work well within a team and collaborate with others
- Knowledge of guest relations practices to ensure guest satisfaction
- Flexibility to work in different shifts, including evenings, weekends, and holidays

If you are passionate about delivering exceptional service, have excellent communication skills, and enjoy working in a dynamic restaurant setting, we invite you to apply for the position of Host/Host. Join our team today!

Job Type: Part-time

Pay: From $152.55 per day

Benefits:

• Employee discount
• Flexible schedule
• Health insurance

Shift:

• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday

Ability to Relocate:

• Napa, CA 94559: Relocate before starting work (Required)

Work Location: In person