Job Summary. We are looking for a customer-focused Service Coordinator to join our high-volume Ford dealership Service Department. Prior experience is preferred. Job Responsibilities. Answer and manage incoming calls, including scheduling service appointments and providing vehicle status updates. This includes working with our CRM. Communicate and coordinate closely with Service Advisors to help deliver an exceptional customer experience. Arrange...
A Ford Warranty Administrator is responsible for managing the entire warranty claim process, ensuring compliance with Ford Motor Company policies and maximizing dealership revenue recovery. Key responsibilities include. Claim Management. Prepare, review, and submit warranty claims to Ford in a timely and accurate manner. Documentation & Compliance. Verify all repair orders, technician notes, and labor operations for accuracy and compliance with F...
Key Responsibilities. A successful Pre-Owned Automotive Manager drives profitability through strategic management of the used vehicle department. Responsibilities include. Inventory Management. Sourcing, appraising, purchasing (at auction or via trade-ins), pricing, and managing the used vehicle inventory to maintain an optimal mix and rapid turn. Sales Leadership. Leading, motivating, and training the sales team to meet and exceed sales volume a...
