Description

Provides the director and managers of sales and marketing with administrative and clerical support: 

• To maintain a neat and organized office and conduct monthly inventories of departmental supplies, including collateral
• To provide professional telephone and email support to the Sales department
• Type all documents requested by the Director of Sales and the Sales Managers including letters, memos, forms, manuals, and monthly reports with a strong attention to detail
• Maintain accurate organized Sales files and archived reports including but not limited to group files, digital signage, invoices, and training
• Maintain purchase orders as generated by the office and assist with processing invoices and filing
• Enter, retrieve, reconcile, and verify information such as payments, commissions, leads, and third parties
• Assist as main contact for groups, receiving and making calls, entering rooming lists. Sending out resumes to communicate groups information and working with our operations team to reserve rooms, amenities and ensure needs are met to the client’s satisfaction
• Operate office equipment (i.e., 10-Key, copy and postage machines, Microsoft Windows 10, etc.)
• Attend weekly Sales meetings and record accurate meeting minutes for follow up
• Compile weekly and monthly Sales report
• Communicate with all guests, employees, or business associates in a professional manner, assisting to resolve problems when possible

Requirements

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Source: Hospitality Online