7 Front Desk Agent Jobs in Rocky, NC
Double Tree by Hilton is Hiring a Front Desk Agent Near Rocky, NC
AD1 Global is looking for a_ Front Desk Agent_ for their newly renovated Rocky Mount property, Double Tree by Hilton. This person will be tasked to interact with all hotel guests, checking guests in and out, answering the phone, taking reservations and other tasks as assigned. The ideal candidate will be upbeat and outgoing. In addition to the previously mentioned tasks, the front desk agent will also be expected to:
- Welcome guests in a friendly, prompt and professional manner.
- Register guests, issue room keys, provide information on hotel services and room location. Answer phones in a prompt and courteous manner.
- Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank.
- Issue, control and release guest safe-deposit boxes.
- Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction.
- Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.
- Previous Hotel Front desk experience required.
- QUALIFICATIONS AND REQUIREMENTS:
- Frequently standing up behind the desk and front office areas
- Bilingual preferred
- Carrying or lifting items weighing up to 50 pounds
- Basic math skills
- Ability to problem solve and work in high pressure situations
- May be required to work nights, weekends, and/or holidays.
- Previous hotel experience in a hotel is required
Job Type: Full-time
Benefits
AD1 Global offers a wide array of benefits including, medical, vision, dental, and life insurance for all full time employees. Eligible team members also receive Paid Time Off (PTO), Holiday Pay, and hotel discounts.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work setting:
- In-person
- Resort
Work Location: In person
Job Summary
Full Time
$27k-36k (estimate)
04/23/2024
08/20/2024
eldoradohoteles.com
Brooklyn, NY
25 - 50
Related Companies
The job skills required for Front Desk Agent include Front Office, Credit Card, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.
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