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Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Perform night audit duties, including reconciling accounts and preparing reports
- Maintain a clean and organized front desk area
Qualifications:
- Previous experience in a front desk or guest service role preferred
- Excellent customer service skills with a friendly and professional demeanor
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient in using computer systems for reservations, check-ins, and other front desk operations
- Bilingual/multilingual skills are a plus
- Knowledge of hospitality management or hotel operations is an asset
We offer competitive pay rates and opportunities for career growth within our hospitality organization. If you are a customer service-oriented individual with a passion for the hospitality industry, we would love to hear from you. Apply now to join our team as a Front Desk Agent!
Job Types: Full-time, Part-time
Pay: From $10.00 per hour
Benefits:
Schedule:
Work setting:
Work Location: In person
Full Time | Part Time
$27k-36k (estimate)
01/05/2024
09/04/2024