PE-backed start-up, DoseSpot is a dynamic and innovative leader in the electronic prescribing software market. We are on a hyper-growth curve at the intersection of the software and healthcare industries. We need great team members to capitalize on these opportunities and improve the healthcare experience for patients and doctors alike. DoseSpot has an exciting opportunity to join a fun and growing team, benefit from strong market tailwinds, and be part of an exciting opportunity to ensure mission-critical prescriptions are delivered on time and without error.

Position: Salesforce Administrator 

Department: Operations 

Reports to: Director of Business Operations 

Level: IC-3 (Professional). For more information about our levels, please read here.

Employment Status: Full-time 

FLSA Status: Exempt 

Location: Remote 

What we are looking for: 

We’re hiring a Salesforce Administrator to join the Operations team. You’ll be responsible for administering the CRM system, provide user support and problem resolution for 50 users, and assist in implementation processes (e.g. data import/export/updates, data migration, system customization, reports and dashboard creation, implementation of workflow and validation rules, training, etc). You’ll work cross-functionally to identify, develop and deploy new business processes and drive adoption of the platform. 

What you’ll do: 

• Collaborate with stakeholders and our third-party vendor to proactively administer our salesforce instance 

• Self-manage to come up with pre sprint technical design and grooming activities 

• Ensure declarative implementation work meets user requirements and doesn’t degrade other business processes on the platform 

• Build and maintain custom objects/ fields, validation rules, layouts, reports, dashboards, profiles, permission sets, sharing rules, chatter groups, lightning flows, email templates to optimize business processes 

• Champion modular design, reuse, separation of concern, high cohesion and loose coupling 

• Employ industry best practices to ensure we are up to date on evolving CRM capabilities

• Ensure developed solutions remain compliant with all applicable standards 

• Stay abreast of emerging technologies and how they can be applied to our company 

• Drive trainings related to changes made that impact DoseSpot team workflows 

• Drive admin activities to meet schedules and timelines 

• Manage organization license, costs in collaboration with finance and our Sales Force Account Managers 

• Maintain knowledge of latest releases and security concerns raised in each cycle for our implementation 

Recommended Minimum Qualifications: Education and Experience: or any equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the key responsibilities of the job. 

• Minimum of three (3) years of experience administering Salesforce organizations to meet business requirements 

• Salesforce.com App builder and Admin certifications are required 

• Experience in conducting gap analysis on existing processes and potential alternatives 

• Ability to use out-of-the-box SFDC functionality as well as building custom solutions or implementing app exchange applications 

• Experienced with workflows/ process builders and lightning flows 

• Experienced working with SOQL / SOSL Queries 

• Experienced with User Acceptance Testing (UAT) 

• Strong documentation and verbal/written communication skills 

You’ll enjoy this role if: 

• You like a fast-paced work environment where no two days are the same 

• You want ability to grow with our organization and take on more responsibility over time 

• You understand the value that a quality CRM unlocks for all customer facing teams 

• Ownership and autonomy excites you! 

Benefits: 

🌍90 person remote work environment with flexible scheduling to encourage work-life balance 

✈️Remote Team Offsite 

🤑Competitive compensation plus yearly bonuses 

🌴A generous leave package including flexible time off policy that encourages team members to take time off to relax and recharge; plus 13 paid holidays, paid sick leave, and paid parental leave 

💙100% Company paid premiums for Medical, Dental, Vision, STD, LTD, AD&D, and Life insurance for you and your family, plus a Company funded FSA & HRA of up to $2,000 annually 

💰401(k) Company Match plus a Company Contribution for all team members each year to help build financial security even if they can’t participate right now 

💸Generous Workspace Reimbursement – to help you optimize your remote workspace 

🔗For more information on our benefits, please visit our benefits page.

Sponsorship:

All applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.

DoseSpot is an equal opportunity employer and we value diversity and inclusion. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation on the basis of race, color, ancestry, national origin, religion, sex (including sexual orientation, transgender status, and gender identity), pregnancy (including childbirth, lactation, and related medical conditions), age (40 or older), physical or mental disability, genetic origin, military service, veteran status, or any other protected status by federal, state, or local laws.  

Applicants have rights under Federal Employment Laws: 

• Family and Medical Leave Act (FMLA) [https://www.dol.gov/agencies/whd/posters/fmla]; 

• Equal Employment Opportunity (EEO) [https://www.dol.gov/agencies/ofccp/posters]; and 

• Employee Polygraph Protection Act (EPPA) [https://www.dol.gov/agencies/whd/posters/employee-polygraph-protection-act]