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Client Service Manager
$69k-89k (estimate)
Full Time 7 Months Ago
Save

Doodlebuggers Service Network is Hiring a Client Service Manager Near Pensacola, FL

Job Description
Doodlebuggers is looking for a Client Service Manager who will answer phones, respond to voicemails, reply to emails, and text messages, and provide customer services to take care of all the customer’s needs. Will coordinate with teammates to ensure organizational effectiveness, efficiency, and safety, ensuring administrative procedures are followed. Will help with all aspects of customer service including answering phones, greet customers on the showroom floor, and task completion. Other duties will be assigned as needed. 
Qualifications:
  • Excellent verbal & written communication skills.
  • Excellent active listening skills.
  • Confident, friendly, and outgoing personality.
  • Ability to anticipate/determine customer’s needs.
  • Organization.
  • Ability to Multi-task.
  • Great attitude in a fast-paced environment.
  • Ability to Adapt to change (company is rapidly growing).
  • Problem-Solving skills.
  • Attention to detail, problem-solving, excellent written and verbal communication skills.
Benefits & Professional Opportunities:
  • Career Pathing.
  • Professional Certification Opportunities as you grow with the company.
  • Health Insurance, 401K, Dental Insurance and Vision, 7 paid holidays, Vacation & Sick Pay. 
  • Bonuses upon completion of certifications. 
Job Duties:
  • Answering telephones & following the company script. 
  • Thorough understanding of Doodlebuggers services provided as well as basic knowledge of chimneys, fireplaces, dryer vents, fire feature and other products provided. 
  • Ensure all relevant and pertinent customer information is collected, verified, and documented. 
  • Responsible for all contact requests, website user requests, work orders and customer emails that come into the office email box, voicemails, and text messages. 
  • Ensure all customer service complaints and issues are addressed via text, phone, email, or in person. 
  • Greet showroom guests and assist salespeople as needed. 
Requirements: 
  • Good verbal and written communication skills.
  • Work independently and as part of a team. 
  • Commitment to quality work. 
Benefits:
  • 7 Paid National Holidays.
  • Health Insurance – Blue Cross Blue Shield.
  • 401K Retirement Plan & Company Match 3%.
  • Vision & Dental Insurance available.
  • Vacation & Sick Pay. 
Schedule: Monday - Friday.

Job Summary

JOB TYPE

Full Time

SALARY

$69k-89k (estimate)

POST DATE

10/13/2023

EXPIRATION DATE

05/09/2024

WEBSITE

hugyourhome.com

HEADQUARTERS

Pensacola, FL

SIZE

<25

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The job skills required for Client Service Manager include Customer Service, Client Service, Problem Solving, Written Communication, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Service Manager positions, which can be used as a reference in future career path planning. As a Client Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Manager. You can explore the career advancement for a Client Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Client Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Manager job description and responsibilities

Client services managers supervise a team of customer service associates to ensure that they provide an exceptional client experience to their customers.

02/12/2022: Kingsport, TN

Client services managers are generally responsible for overseeing the activities of client service staff to ensure the needs of customers are met and their problems resolved.

01/27/2022: Knoxville, TN

Client service managers oversee the hiring, orienting, and training of staff for the department.

03/15/2022: Chicago, IL

Their work description also entails supervising and directing the activities of client service employees to ensure they comply with acceptable standards and achieve set objectives.

03/18/2022: Monterey, CA

An client service manager's responsibilities revolve around securing and reaching sales targets, creating business plans, developing strategies, and building positive relationships with clients.

01/19/2022: Pascagoula, MS

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Manager jobs

The broader and deeper a person's qualifications, the better they are able to develop solutions to complex customer service-related problems.

03/17/2022: Trenton, NJ

Candidates should first apply for an entry-level job that requires customer service, such as working at a retail store or being employed at a call center.

01/21/2022: Washington, DC

Build a strong commitment and resolve to deliver exceptional customer service.

02/15/2022: Grand Forks, ND

Candidates should ensure their resume has all related education, experiences and skills necessary to the client services manager position they are applying for.

02/02/2022: Bangor, ME

Many times skills can be taught, but people must come to the table with certain traits, or no matter how skillful they are, they may still not be effective at delivering an amazing customer service experience.

01/28/2022: Fresno, CA

Step 3: View the best colleges and universities for Client Service Manager.

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